RBC Royal Bank
91 Reviews
- Friday9:30 AM–6 PM
- Saturday9 AM–4 PM
- SundayClosed
- Monday9:30 AM–5 PM
- Tuesday9:30 AM–5 PM
- Wednesday9:30 AM–8 PM
- Thursday9:30 AM–8 PM
About the Business
Clayton Park Branch RBC Royal Bank | View location and service details for the RBC Clayton Park Branch.
Contacts
Call Us
+19024218435
271 Lacewood Dr, Halifax, NS B3M 4K3
Hours
- Friday9:30 AM–6 PM
- Saturday9 AM–4 PM
- SundayClosed
- Monday9:30 AM–5 PM
- Tuesday9:30 AM–5 PM
- Wednesday9:30 AM–8 PM
- Thursday9:30 AM–8 PM
Features
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Drive-through
Recommended Reviews
Ahmed Khaled
19.10.2023
RBC Royal Bank
Although your experience might be different than mine, but overall good team and friendly representatives. The branch just needs more employee in order to assist all customers in a orderly fast way. Don’t forget to grab a coffee while in there.
Evan White
28.09.2023
RBC Royal Bank
I won't be coming here anymore, slowest branch by far. Every time I go there is a 30 minute wait in line, they have made mistakes and also I had an appointment booked in the past and when I went to it there was no one there to take the appointment. Bad service at this branch
Ali Rashid
25.09.2023
RBC Royal Bank
Gone a few times now in the space of few weeks and just a horrible experience over all, my small issue that has been prolonging for so long did not get resolved despite going into branch three times. I would highly recommend to stay away from this branch and try the other branches within the city.
Kim Dean
20.09.2023
RBC Royal Bank
I went to this branch to open a couple business bank accounts and was given an appointment with Elisabeth Gottselig. She was very friendly and easy to talk to, she made the process smooth and was very helpful in making sure I had everything that I needed. If you need a financial advisor to help you with your accounts, I highly recommend asking for her!
Janice Beare
13.09.2023
RBC Royal Bank
The wait time at this location is ridiculous!! At this moment, another customer is complaining about it.To add insult to injury, other staff are walking by and no one except us customers seem to notice.In 30 years with RBC I have never seen it this bad!!Where are the staff that typically greet you at the door?!?
Sean Hansen
20.08.2023
RBC Royal Bank
Not once do I walk in here for less than 45 minutes. No matter how simple it is. Tellers ALWAYS have to get someone else (Sometimes two extra people) to figure out how to satisfy your request. Might as well jsut ask for the manager when you get in. The dumb layout causes you to fight with the clients on either side for volume to hear your teller or them hear you. The plastic walls are a joke - not sure why they are still up - everyone including the tellers go around them. I'm forced to bank there for now, but counting the days until I can take my business elsewhere.
Anas Yassin
12.08.2023
RBC Royal Bank
All staff there are untrained and make lots of mistakes. HUGE mistakes! Manager is useless. Walks around and does nothing. Only pretends to be busy. They always have long line ups and never enough front desk staff. Other staff just walk around and chat with each other even though there is a huge line up. If they have that much free time maybe they should assist the front desk! Everyone there is simply useless. Horrible branch, horrible bank. I'm switching to a different bank!
CAROLL
28.07.2023
RBC Royal Bank
RBC overly happy virtual assistance vm drives me nuts! I was trying to make an appt directly by phone choising to not do so online.. Not possible anymore? But if you invest w/them then yea oc! Srsly ridiculous these days...
Yasser Saadi
27.07.2023
RBC Royal Bank
They have the worst customer service ever I go there every Friday and there's always a line up and only 2 tellers servicing a long line while everyone else is hiding in their offices. They come out walk right by the customers look them in the eyes and ignore them. Or you have some tellers where they just leave on breaks while there's a big line up and no one even take their place. Absolutely no work ethics and zero care for the customers as if we don't have jobs to go back to.
Tom Arsenault
20.07.2023
RBC Royal Bank
Can't even call the branch to talk to someone there about something specific to the branch. They expect you to call into the call centre to have the call centre rep guess at the answer themselves. So convenient, I have to drive to the branch to ask the question in person.Then the line is always long at the branch, so it's not as if freeing up the phones even helps.
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Map
271 Lacewood Dr, Halifax, NS B3M 4K3
RBC Royal Bank