ATM

This comment is more about how I'll prepared TD is for the economy opening up post Covid than this location. Saturday.... Lots of business. Where are the employees? TD is losing money by not meeting their clients needs.

Ishan one of the managers told me to call customer service as they are not able to help and showing attitudes on top. After that tried branch 391 on 22 Stevenson Rd Oshawa and they solved my problem in minutes. Even this location is the most convenient for me but I don’t think I can come here anymore. Had a few bad experiences in the past as well.

Again Angelo Papanikolaou and Gabriel Frances of came to my rescue to settle an imbroglio with their Head Office Customer service. They are the best representatives of Bank of Montreal, they offered me a proactive and intelligent service.I ma so grateful for their presence.

Great pharmacy

Staff is always more than willing to help you out! Exceptional customer service :D

Terrible customer service. EVERY SINGLE TIME. The entire staff is rude, Im not sure why I gave them more chances, every time they change prices, or change their policies or act as if theyre doing ME a favor. If you want to lie, stick to one lie.

I am in the process of moving the 1st of 2 mortgages from the TD Father Tobin Branch. TD's slow processing of a new home purchase cost me $3000 in April 2021 because I had to delay closing. I have had enough. When it's in their interest they will surely get a hold of you. I have the branch financial advisor calling me from time to time asking me if I am doing anything with the money in my account that is sitting there. Well sir, it is not your job to be looking into my account when I have not asked you to. I will be looking at lodging a complaint with the Privacy Commissioner as no branch employee has the right to access my profile without my knowledge or consent. I pay the fees on the account so it's my business, not yours.If the branch manager would like to call to discuss my mortgage situation, please free to. My name is Amer Sheikh phone number 416-5**-6**6. Otherwise, the mortgage is moving by September 15 with the RSP and TFSA accounts following shortly after.August 29 Update:Scotiabank approve my mortgage switch within 2 weeks of the application submission. I will be moving my principal residence mortgage from TD as of September 3. I have 4 mortgages and after September 3 only one will be remaining with TD. I wish TD management would realize that there is a competitive market out there for clients like me who have a substantial net worth and it costs you more money to gain a new client than it does to keep an existing one. The last mortgage will be moved as soon as it is in my advantage to do so. Next, I will be moving my RSP and TFSA portfolio as well as the cash.PS: The financial advisor said he would have the assistant branch manager contact me to discuss my issue that day. To this day, I have heard nothing. Unfortunately, customer service is not something this branch values despite all the corporate garbage they put out there telling how much you mean to them. Actions speak!

Horrible bank ( every week locked out of account randomly, input new password and I get you can't use your last password" )Call online support an they say there is nothing they can do ..I've been a customer for years. And I'm ready to move all my stuff out of there just to stop this.It just keeps happening."

I honestly hate going into this bank as each and every time seems like a horrible experience dealing with the ladies here. More recently I had a very rude bank teller with long dark hair and glasses. This woman should not be in the industry of serving customers. Before I had a run-in with her I could see how she was treating and speaking with the customers ahead of me and it was bad. She has no business working at this bank or any other bank. Another experience like this and I will be moving my banking over to TD or Scotia.

ATMs now only open during banking hours. Why even bother having them? Staff has to call managers to answer fairly straightforward questions. The main reason they want you to make appointments is to try to sell you more credit cards or mutual funds. Good luck trying to contact the person you had an appointment with for any follow up questions or for them to finish the business you went there for in the first place. I've been a TD customer for decades in general and this branch for many years and it's unbelievable how it's all declined.