Lordco Auto Parts

Ma & pa part store the has grown, never have a problem with my parts. I give the Coates family a big Thank You for keeping a great selection of parts & supplies. I belong to a highly trained elite rescue service in BC. Our rescue fleet are always in tip top shape, cleaned & maintained.Thank you Coates family

You need to be a Punjabi to work there! I applied for a job 3 times even I have an excellent experience as a driver. But unfortunately I'm not a Punjabi.

Very convenient hours, many locations, BC owned are some of the positives of Lordco. The only negative is that their prices are higher than most other parts stores, even if you have a so called account"."

I have witnessed some appalling behavior from the staff here. 1) They plowed snow across the sidewalk in December creating a two-foot wall to try to attempt to walk over. There is a bike path on one side and a fence on the other; impossible to go around. It's your responsibility to keep the public safe. 2) The workers and drivers smoke on the sidewalk. This is impeding our right to fresh clean air as we walk to and from work. Fence one side, bike path the other, impossible to go around. It's your responsibility to keep the public safe. There is an area on your massive lot for your staff to smoke in, instruct them to this location. 3) The trucks are CONSTANTLY parked on the sidewalk, impeding our safe pathway to and from work. I almost was smoked by a car leaving the lot since it couldn't see around the truck. These examples are clear indications of your staff's lack of care and respect for the public. It's a shame that I have to do the job of your paid Safety Officer, identifying hazards that you should rectify immediately. Again, it's your job to keep the public safe.

Reserved a part for my car over the phone. When I went to collect there was no record of my reservation and I was given what ended up to be the wrong part. Rival parts store was 30% less in price, the right part and was able to search online with the cars VIN. Far easier to ensure the correct parts for less money elsewhere for me.

It's insane how any lordco that I've been to, the staff seem so miserable. I will not buy from Lordco anymore, some things are a little overpriced but whatever, I understand how business works but seriously, all this work that Lordco has put in the past, is going to fall to pieces because of the poor service provided by the staff.It's a hassle to purchase anything.The Asian guy with glasses at this location needs to be let go, he clearly hates his job and makes it difficult for a customer like myself to be able to purchase or inquiere of anything in the store. I will just shop online, just like all my friends who also were past customers of lordcoI hope this company can explain to their staff, if they continue with their shenanigans, lordco won't need staff anymore, If they start losing customers. They have to understand because of repeat customers, they are able to pay their wages.I highly recommend that Lordco switches to online sales and just deliver. It's less headache to have staff just stand around and do nothing

Driver 145 was rude on the road. Not a way to be when you're representing a business. Date May 13 1:45pm in Burnaby.

Very nice experience at this location looking for a particular part for my car. The parts representative was very helpful and aided me with my request, making sure it was the correct part before getting the item from their stock. While paying for the item at the cashier, the representative passed me a membership sign-up and let me know about the rates and discounts which was insightful. Overall a great location, good selection in stock, store nicely setup and clean, most importantly staff were very professional.

Take exit 33 from willingdon ave and then first left to still creek, then it will be easy to back in here from your side, there were just 2 docks for pickups in semi truck . Its was my 2nd time here for pickup in other employees are good but old man rude , don’t know how to talk if someone asking or requesting. And its his job . If you request anyone there to load higher pallets first they will say its mess up we don’t know whats coming next.

I ordered a throttle body for my car 400 dollars waited five hours called three times finely when part arrived I went to pickup young guy brought the part out box was old dirty I asked him to open the box when I opened it was somebody core returned when I told him this is a used he talked rude to me Kyle he is best and some other still go back most of them very nice I don't know his name rude guy