RBC Royal Bank

Oh mauci loved it double tap upon each with one n the other but oh wait no jib tech so no butter lmfao. XGB""

To start with, RBC is not my primary bank. I do have a credit product with them (LOC) and a basic savings account. My primary bank is another one. Today I went (third time in past 3 years I have tried to get an answer that I had hoped would be different. I asked if I could set up the LOC as a payee on my main bank. Teller was not sure. She checks with Manager. He tells her “no” we cannot. I ask why. My wife has a LOC with one bank but banks at another one. The bank with the LOC set up a way for her to make payments from he main bank. I explain that to the Teller and ask why they can’t do the same thing (essentially set up a “dummy” visa number for the LOC. she does not know and that is where it was left. Less than helpful.

It has been one thing after another with RBC.. their automated person on the phone doesn’t understand the word ‘yes’. I tried to open an account in a branch, and they took me to a room to have a virtual session and then the phone and computer didn’t work. Later, I opened the account online and I was told I needed to bring in 1 piece of ID to open an account and then I actually needed 2 when I got there. I managed to ‘finalize’ opening a new account with them in person after jumping through so many hoops, only to have my paycheque bounce because it hadn’t actually be finalized even though I went in and they told me it was. 2 stars instead of 1 because they were really nice.

To find that your Bank is profiting from Climate Change by loaning huge amounts of money to fossil fuel companies I find very distressing. In one of his talks on CBC’s Ideas Program, 2021, Mark Carney remarked, “Ask not what your country is doing for the Climate; but what your company can do for the Climate”. The fossil fuel Industry knows full well that the continued burning of their product will catastrophically effect the Earth. Do you really want your company to be seen as complicit in promoting such an outcome? Money does matter. Can you show that it matters for yours and my children and grandchildren by offering loans to the providers of renewable energy rather than those that are contributing to their extinction? I’m not alone in making such a request.

Went on a whim expecting the service to be terrible because of the reviews - I met Chitrali who was so knowledgeable and helpful and really made a positive difference to my financial situation and life - I came out on a high. Such a shame she's leaving the branch to do her master's this month. So 5 stars from me.

Mr: Ryan is the best customer servicer, when I have appt with him, he gave me a good experience and he is the best in creating different accounts including the RESP Program . We are very satisfied with his service.Mr: Ryan we wish you success in your life!

The most pathetic banking experience you could find. From 30+ minute line waits to representatives doing the bare minimum to help people. It's just a bunch of people trying to do nothing while socializing to clear a pay check.

Thank you Natalie A for creating new policies for RBC. RBC will rename to NBC once you step up to regional manager and that day your altitude matters.

my advisor Ryan was really helpful as always! He was a very big help in managing all of my accounts. Very interested in helping with all of my concerns. Thank you king street.