Greiche & Scaff Mega Centre

By far the best experience I have ever had ordering glasses. The staff is so friendly, and eager to help you choose the best frame that suits your face and or preferences. Also, I received the best price for lenses, and frames than I have elsewhere. I will definitely return and recommend this establishment to others!! A special thank you to the manager, Siran who went above and beyond for me during this process, by making sure I get the best frames and lenses for my prescription, and always answering my questions with patience and care. Thank you so much.

The best service I have had, Siran the manager is always very helpful and provides personal support and answers to all my questions. The eye exam was well performed and very comfortable, the doctor is very sensitive and kind.

My first review when I went there in April was really good because of a young receptionist with nice attention and fast appointment.The doctor seemed wise and professional. Also I picked a very nice designer frame at first glance.But, shouldn't the customer's satisfaction be the #1 priority? Specially when you have already paid over 500$...I couldn't use my gorgeous glasses because I had to take them off for reading/writing 20 times a day with a risk of losing them. When I went back and gently explained my problem, they seemed annoyed at first then wanted to add an extra 600$ fee! When I got surprised, they reduced it to a $400 fee! Then they said it's my fault, I got what I asked for!But shouldn't they provide proper, clear consent and useful advice/information and product no matter what? I mean I am not an eye specialist!At the end they were going to charge me 'only 250$ extra' ... but making me feel bad like it's all my fault! So I asked for a refund after much unpleasant argumentation and I felt like I was 'the bad' customer!Finally after some back and forth, the doctor supposedly corrected my Rx without seeing me and apologizing to me for having wasted my time by giving me the wrong Rx the first time! And I didn't get a refund for his 110$ services during covid. But the manager was at least fair enough to refund me the useless glasses.Now it's end May and I still don't have proper eye glasses! I Hope his new Rx that I just submitted somewhere else are going to be correct this time.Feeling unsatisfied, misunderstood, disrespected, time and money wasted and guilty for having trusted G&S publicity.Never going back to G&S!

Very rude manager, her energy and rude comments regarding a client, not at all appreciated and also very un-professional. I Went several times to adjust my BRAND NEW frames and lenses that kept popping out, for several months I had this issue until they glued them in. I was annoyed and she gave me attitude. 2 pairs at 750+$ and 1 PAIR AT 400+$'S , I definetly will take my buisness elsewhere. (& I have bought 4 pairs over a 4 year period.)The DR. himself was cold as a person, and it felt like he was rushing me out and annoyed with my apt.Perhaps I lost giving my $ to them. But I have gained knowledge as to why I will never give them another dollar.My energy is valuble to me. So I wont be bringing it there any longer.

The manager is very rude ! I’ve never received such bad service. They tried to charge a 10$ COVID-19 fee. Not only that, they also wanted to charge 10$ for a MASK. It wasn’t mandatory at the time to wear a mask inside and they didn’t even bother telling me before I came to my appointment. Very rude and unprofessional. Wouldn’t recommend this location. In this area, you can find better service for a cheaper price !

Excellent experience today! Everyone was so helpful and understanding, and the service was impeccable. My husbands frame from his glasses broke. We bought them at a different store but they immediately checked to see if they were reparable in person, which they weren't. They happened to have another of the exact frame and replaced the lens on the spot and even gave a little reduction. They were quick and thorough at explaining everything. Thank you :)

The eye doctor is excellant. The staff is as well. I was a little picky and could't make up my mind for the frames. The counselor wasn't annoyed and allowed me to shop around before I make my decision. I will definitely come back.

Was greeted with a smile and helped all the way through my first eye exam and turns out I needed glasses more than I knew. They helped me choose and even accelerated the time for the lenses to be made because I was going on a trip. They also have great discounts and unlike what others might say, their service is excellent and I recommend going to see them!

Great service from the moment I walked through the doors up until the moment I walked out. Everyone was extremely friendly and very helpful. They all took the time to answer all of my questions and well as patient while I was trying to choose the perfect set of frames.