Oakville Town Clinic

Saw Dr. Henin, she completely dismissed all of my concerns. Told me to go home and take buckleys and continue testing for covid. I am covid negative and my roommate just had strep throat. She took about 4 minutes to look at me, didn't even swab me and completely disregarded my concerns. I left in tears feeling unheard and ignored. Would not recommend this clinic to anyone looking to be take seriously about their illness. I'll be seeking a second opinion.

Extremely rude doctor and receptionist!! I never recommend this place to anyone. Doctor Henin is very rude, never listens to your concerns and always has a arrogant attitude towards patients.Very unfriendly. and she clearly have no IDEA of what she is doing. She jumps to conclusions without even listening to you.This clinic always is into money!!! They charge extra for things which other doctors won’t. From 2020 till last week they were only accepting phone call appointments ,for even major health concerns and all of a sudden the dr wanted to see me for to see whether I qualify for orthotic shoes!!!She won’t approve anything that your work insurance covers for. So I will say don’t even waste time trying. Even if she approve, she is gonna charge you a lot.The front desk receptionist really need training on customer service!! She acts like she is the doctor itself. She never checks faxes.Also one time she cancelled my appointment without any notice.EXTREMELY RUDE. I will never go to this place even if it is the last place open on earth. Frankly saying I am scared to trust my health with this clinic.

Dr. Henin was able to diagnose my ailment after going to three different doctors over three months. If it wasnt for her speedy diagnosis, I would still be suffering. Thank you Dr .Henin!!! And thank you to the receptionist for helping guide me to the lab clinics and diagnostic clinics and helping with my forms! 10 starts!!! - Steve J

I saw Dr Henin at the walk in because my family doctor was on vacation. She heard my concerns and sent me immediately for further testing. She called with results within a few days and saw me in person again to discuss. She is very compassionate and reception was very helpful.

Even you already made appointment, you still need wait 1 hour. The front desk staff forced you wear mask, but they didn’t do that. I hope I can put 0 star for this place.

If you're not accepting new patients you should remove your accepting new patients" listing from Halton.caFor some of us trying to find a doctor is neither a hobby nor a pastime.Your receptionist was also unnecessarily rude in communicating that you are no longer accepting new patients."

This place is actually dangerous. The doctor took about 15 seconds to look at me and said I did not have an ear infection. I came home and thought I should go to a better place, I did and that doctor said it's obvious I have an ear infection. I should have read the reviews. Borderline malpractice.

Worst experience ever! the most disorganized and Rude receptionist for the dermatologist visit. Would never go back.

I came in for rash diagnosis. The clinic was closing but receptionist got me in to see Dr. Henin, she took her time to discuss my concerns but was quick to diagnose my shingles. Very thankful it was caught in time . Dr. Henin even called to follow up. Thank you to the caring clinic for their compassion- Nik Perl