Concept-1 Inc.

Restored 57 beetle. I only have a cell phone with data. Found there website easy to find the parts l needed. Fair pricing and fast delivery to Ontario.

Good prices, prompt shipping, great availability of parts, my first stop for sourcing vw parts in Canada.They have been instrumental in getting my mk1 cabby back on the road and reliable!

Staff is very friendly and professional, they work hard on details, looking forward to complete oil change with them

Fully trustable. A ordered part number was uncorrectly referred onto the web site. They refund me for both part and shipping straight away.

Great service and communication. I had a bunch of service on my Audi, including some suspension/performance modifications. Peter was very helpful to figure out what I needed, and I've been very happy with my car since. I'll be carrying on my vehicle services here.

I wish we could shop in store again. Being an hour away from the city would be nice if I could pop in and see and look at stuff before I buy it. Like fasteners and stuff

Both of my kids use Concept-1 for their vehicles, a decision never regretted. Recently, after some preventative maintenance on my daughters Tiguan, unfortunately, an issue occurred that caused some major damage to the engine. This was very disheartening but Peter and his service crew looked after everything without quibble. They did not hesitate to stand behind their work and repaired the engine swiftly. We will continue to use Peter's crew and wont hesitate to recommend others do the same. I find it easy to trust a company that does great work and if a rare problem arrises they are still completely trustworthy and honourable.

I paid for the installation service for an aftermarket grill I purchased. The shop was not able to install it due to not having longer screws to hold the camera. If I pay a shop to install a part, I expect them to have the proper hardware and supplies to do the job or they should tell you ahead of time if they may not have the required hardware. As a result, I had to pay $300 for a grill that they couldn't install. I even sent them a video from the manufacture that clearly shows the grill can be installed properly, the manufacture also advised that over 150+ of these exact grills are sold per year and they were shocked to hear that it can't be installed on my car (a handful of people install it themselves too, without professional help and sent pictures who have the exact same car). I phoned Eurocraft after who confirmed that it can certainly be done and they have done it before, you just need longer screws, which they have.

I was actually directed here by someone at the Volkswagen dealership and I'm extremely happy with the work done on my Passat. Peter is very friendly and knowledgeable and keeps you informed on all repair details or any issues that come up. The pricing is very fair and the work is done well. I will definitely be coming back soon because I trust Peter and the team completely with my Volkswagen!

Had the part in stock, great service. I will definitely be returning. Thanks again.