PetSmart

Second time to bring my puppy for his groom, not satisfied at all! Prepaid for bath and groom. When i picked him up,he's still have same hair length which i specifically asked if she can cut his hair short they have to do dematting paid 12 dollars extra didnt even bother to fix his fur so its pleasant looking, just bald spot on his legs, waste of money and time. Inexperienced handling puppy you shouldn't take them then.

This particular store has completely outdone themselves. I would like to thank Erica the store manager. As well as sara not sure her title. I needed a Basking lamp for my panther chameleon. Needless to say my cards were compromised and declined at the register at least half a dozen times. They never once got frustrated with me and offered me multiple different options. I did have to return the following day after dealing with my compromised cards. They still had what I needed in stock and assisted me in a very reasonable amount of time. I will continue to go this store for all my pets needs as I have alot of pets

After booking an appointment we’ll in advance we arrived at the pet store for the planned appointment. Had made arrangements for a friend to come along and drive. Once we arrived we had been informed that the appointment could not go forward because the dog weighed more then 20 pounds and the person that was to bath was pregnant and can’t lift more then that amount. Not sure how they determined the weight without using a scale or being respectful enough to call us in advance to explain the situation. Also being told that if we don’t like it we can go elsewhere! Perhaps the store could have done their due diligence to avoid the issues. Maybe if the groomer can’t do the job she should consider early mat leave. Terrible to send an 87 year old lady away and say to bad go elsewhere if you don’t like it!!! Really terrible and disrespectful for the customer. They even told us that she had lost 2 babies before and we are being rude! Shame on you for making your bad planning our problems!

Ee always go here to get our exotic animal food, good friendly customer service. Bugs that last a decent amount of time ( so long as care instructions are followed ) overall good experience

Had a pleasant experience. It was 1st time I brang my puppy in with me & the young lady that greeted me was very nice & welcoming. My puppy 'Hansum' liked her as well

If I could rate it lower I would. First the call centre booked the appointment wrong so when we went in on Monday they couldn't take our dog. So we rebooked for today (Saturday). We took him in and they said they won't groom him because he has a heart murmur! First... they've groomed him several times before... second why did they wait until we were there with him to tell us! They could have called us BEFORE we dragged the poor dog into the store AGAIN! Seriously awful customer service.

Love to take my dog on those rainy days when we can't get out for a walk. All pet supplies are usually expensive, so I like to wait for the sales. Love the option of ordering online with pick up in store and have also used the door drop off. I would recommend both. The staff are knowledgeable and helpful

The store staff was very rude, they clearly do not care about the animals they have on display. They have red-lights for heat lights for the Bearded Dragons(maybe no older than 6 months still juvinals) red lights will cause streess on those animals as well as possible blindness.

Good selection, clean well maintained store, friendly helpful staff, reasonable prices.I've bought many fish and tank accessories from this location. The staff are knowledgeable and helpful, friendly and easily approached. The fish are in good health and well cared for.The store is well stocked and maintained with clean well organized shelves. The aisles are free from stray products and floors are kept clean.Overall this is a good PetSmart location.

Been taking my dog to Mina for years and she has been amazing. Yes he has a heart murmur and the receptionist at my vets couldn't confirm the level till the vet got in, I understand you have a policy with that but the attitude I got from Maria cancelling our appointment and telling us to leave was beyond rude and snarky. He's a vet confirmed stage 2 which is just fine but I would NEVER trust you with him EVER. I'll never be back there again. Maria needs to learn how to talk to customers.