BMO Bank of Montreal
61 Reviews
- Thursday9:30 AM–7 PM
- Friday9:30 AM–7 PM
- Saturday9:30 AM–4 PM
- SundayClosed
- Monday9:30 AM–5 PM
- Tuesday9:30 AM–5 PM
- Wednesday9:30 AM–5 PM
About the Business
ATM and Bank in Richmond Hill, ON - BMO Bank of Montreal | b3776 | Branch details for you local BMO Bank of Montreal in Richmond Hill, ON | b3776. Visit us for our wide range of personal banking services.
Contacts
Call Us
+19058842126
11680 Yonge St, Richmond Hill, ON L4E 0K4
Hours
- Thursday9:30 AM–7 PM
- Friday9:30 AM–7 PM
- Saturday9:30 AM–4 PM
- SundayClosed
- Monday9:30 AM–5 PM
- Tuesday9:30 AM–5 PM
- Wednesday9:30 AM–5 PM
Features
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Drive-through
- Cash advance
Recommended Reviews
Zahra KH
15.10.2023
BMO Bank of Montreal
always line up because of short staff, wait time exceeds 30 minutes just to do a very simple transaction. No enough tellers, always 1 or 2, and when line up, no other staff cares, they are in their offices and don't care that customers have to wait long time.
Vita Jackson
10.09.2023
BMO Bank of Montreal
The service is not great. Leave a message to make an ppt. Nobody calls back. This is not a first time. You go to the bank always there is a lineup . I believe nobody cares about people's time. I am regretting got the mortgage from them . Planing to change.
Anna
03.09.2023
BMO Bank of Montreal
Extremely rude assistant branch manager by the name of Monica Marques works here. She talks to you like you are her child. When asked since when you enforce a certain policy she rudely replied “since now” in a very nasty tone. Seriously considering taking my business and doing banking with an establishment that employs people who can appreciate your business and talk to you with at least basic curtesy and respect.
Eric G
27.08.2023
BMO Bank of Montreal
Completely incompetent staff! Specifically the branch manager Joffren Bakeerathan! Right off the bat they don't care to look into your information and want to place a 7 day hold on a cheque even though it only takes 2 days to clear. I've been a client 25 years and an employee of the bank for 5 years and have never seen this level of service. When asked to speak to the branch manager I was told that he is not available until the end of the day! I knew that banks are replacing tellers with ATMs, but I didn't realize that included branch managers too. Definitely closing all my accounts and transferring elsewhere!
Mike Ale
09.08.2023
BMO Bank of Montreal
I have been a BMO client since 2009 and never seen such a poor and unreasonable attitude and staff/management behavior at any other branches!! Even though this place is the nearest one to my new address, I will never walk in this branch even in urgent situation! Hopefully BMO Head Office consider all complaints and take a serious action for the branch performance and improvement.
Nick T
03.08.2023
BMO Bank of Montreal
There is a reason why this branch have such a poor rating, The only reason why I opened an account here is because of distance to my house, I’m so glad I switched to TD which only a couple hundred meters away, for many things that BMO made a huge deal it was no problem with TD at all. Not to mention their app is so much better and the customer service is excellent, I recommend everyone to switch banks you will thank me later.
Armee Red
01.08.2023
BMO Bank of Montreal
I have been a BMO client for many years. This is the worst branch I have ever been. Particularly there is a staff (female with brown hair) who can block your normal request of service with any ridiculous or poorly justified reason. She doesn’t care about clients at all! She just want to finish her work hours... I say “normal request” because once you switch to another branch or another bank, every request was then approved! Absolutely no problem!
bill b
25.07.2023
BMO Bank of Montreal
Long waits, staff are quite condescending. This is not my regular branch but is quite close to my home so it is convenient. I recently wanted to transfer some funds and was treated like I was doing something wrong. It is a small branch so everyone hears everything, they embarrassed the heck out of me implying they needed to check something out first" by calling my branch. I understand there is protocol however the staff at this branch have limited customer service skills and no understanding of what private means. For the record the transaction I was doing was nothing new nor odd."
Albert Friedman
24.07.2023
BMO Bank of Montreal
The worst ever experience with the BMO branches. Waiting time was so long and people in the branch were doing everything so slow. People outside was waiting on a temperature close to +30C. I was as paying my MasterCard having it in my hand. All of a sudden I was asked to provide my photo ID. To my question Why?" I was told that they would like to know my source of income. Ridicules!! I asked them to show me the written instructions for the bank to do that and the assistant manager failed to comply with my request! Very poor service and unreasonable requests to customer!!! Would not recommend this bank to any person."
Chiko Will
20.07.2023
BMO Bank of Montreal
I had such a wonderful time at this BMO branch. The front desk was so helpful and patient. A big thanks to Mona who took care of me today. She is so sweet and went above and beyond assisting me. Thank you again!!
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Map
11680 Yonge St, Richmond Hill, ON L4E 0K4
BMO Bank of Montreal