Hakim Optical Saint John

I normally shop for glasses online, but Hakim Optical will make you a believer in going to a brick-and-mortar store. They have a great selection of super unusual, cool frames, and I had a great customer service experience with Leo Moore. Super friendly and professional. I get compliments on my new glasses that he picked out for me almost every day. Thanks guys!

I called a few days in advance to ask some questions about the inventory they carry including their hours of operation. They told me they close at 7pm. So I drove an hour to get to the city to go and shop for a few new pairs of glasses, however, when I arrived at the McAllister Drive Saint John location at 5pm,, the lights were off and the covid checklist said to call a phone number in order to gain access. I called and the guy said because he didnt get a lunch break, he decided to close 2 hrs early. This is completely unacceptable and terrible service. Hakim optical is NOT a reliable optical to shop at clearly... I'll never return in the future... pathetic!

I am new to the glasses world, & as a grad student didn't want to spend a lot of money but wanted a good looking pair. Hakim had lots of options and I found I pair I love! The staff went about and beyond for me, especially when I realized after I picked up my new glasses that my optometrist (not Hakim) had given me an old prescription. Hakim had no issues replacing my lenses with the new (right) prescription, no hassle at all! I will continue to give Hakim my business & would 10/10 recommend them to anyone in the market for new glasses!

Extremely poor customer service! I went to Hakim Optical to get my temple bent back to normal. I was asked if I bought my frames there and how long ago. He didn’t look at my glasses but told me that there’s a very good change that if he tried to bend the arm that the glasses would break. I went to Walmart Optical showed the man my glasses. He looked at them said that the frames look sturdy and offered to fix them. Left the Walmart Optical store with fixed glasses and a huge sense of relief. Not happy with Hakim Customer Service! Seems just wants to sell glasses not assist in maintenance or provide customer service.

I had been searching for glasses for several months and dropped in to Hakim determined to finally make a purchase. Leo was extremely helpful. I have a hard time picking glasses that suit my face. I told Leo some options that interested me and he was able to quickly pick out 3 frames that look awesome. Thank you Leo and Donnie for excellent customer service and great value for my new specs.

Fantastic service. I went into the store with my new perscription just to shop for price. The man who waited on me was great. He was able to pick out 4 pairs of glasses which I loved such a short period of time. It would have taken me hours and I probably wouldn't have been able to find so many pairs to choose from. He gave me a price with everything I wanted in my glasses and the price was great. I definitely will be purchasing my new glasses at Hakim Optical

What a wonderful experience! They are so friendly and helpful every step of the way. They have a great eye for what looks good (and are honest about it ). You don't feel rushed and employees take their time when waiting on you! We brought my daughter there I of course got my pair there and this is where when my hubby is due will go. A1 service !

I have bought glasses for my daughters and for myself. Hakim has the best selection I have seen in the city and the very BEST staff! They went above and beyond to recommend me to an optometrist and even made the appointment for me. They are so kind and I always leave very happy with their service. I will be returning!

Just picked up my new glasses today! The staff is amazing and I have never been provided with better service!! They are more than willing to explain new lenses, fits, and specials; as well as going above and beyond to make sure you have exactly what you need when you leave. I will continue to go back for all my eyewear needs.