Canada Computers & Electronics

Brought my computer for diagnosis twice because the first diagnosis was wrong, they charged me twice for it despite the first diagnosis being wrong. Told me the problem now is the power supply. They left the cables in and didn't tell me the cables are also completely fried, which if I didn't catch it, it would have fried more of my computer. I got my PC back with the back mesh missing. Overall I can see why alot of 1 stars have to do with diagnosis. The technicians aren't the clear with their conclusion and left me with more problems if I didn't have a friend who knew better.

Absolutely awful customer service. I bought a 3000$ computer through them, got them to build it for me.And when I realized they had forgotten to do a step in building my computer I was told over the phone what do you want me to do about it?" Followed by "mistakes happen

Staff have always been knowledgeable and approachable. I wish the store/aisles were labeled better. They seem to keep much less stock since covid and will sometimes be sold out.

Went to pick up an online order (30 minutes drive ) Order Number: ####470 Order Date: November 14, 2022 . What a warm welcome (sarcasm ) by the short clerk long hair dude...did not even greeted me or look at me in the eye, (busy looking at his monitor) no attempts to find my order, repeating constantly store policy!" Even the tall guy at his side did not helped nodding his. I have my ID and Visa card

Severe lack of technical knowledge and customer service.The parts counter was empty and a staff member asked what I was looking for. I wanted a hard drive for my PS4. The agent said you can't change them". I then asked if he could get me a hard drive anyways and he refused to serve me cause I didn't know what I was talking about. I found another staff member to sell me a hard drive

Took My computer in to have it upgraded to windows 10. I asked if all of my files would be the same / transferred when this was done was told yes. They called back two days later to say they could not do it and that my hard drive would have to be replaced. I asked again if the files and apps would be the same and again was told yes. I get my computer back and my ms office was no longer on the computer chrome was no longer on the computer the favorites they saved were the wrong ones. I took it back and they said that if I reinstalled MS office that they could recover the outlook files. I called today to say I would have to buy a new copy of ms office and could they recover the outlook files. They then informed me that they could but would have to charge $80 to do it. Do Not take you computer here for service ever...

Bought a hotas thought the store made a mistake but it was a FAMILY ERROR someone thought they were slick. I feel terrible for this I was ranting about the store and was completely fooled. This store went above and beyond what they had too and PATRICK is a jem of a manager.He knew that the i was wrong but was professional about it and never made me feel stupid.(boy do I now) I would recommend anyone with ANY computer needs to definitely come here.

I brought my computer in for a rebuild, I switched motherboard, cpu & water cooler for newer parts, the team there forgot to take out my nvme off my old motherboard & never placed it onto my new one (that storage had windows on it).They then proceeded to plugging in my hardrive into the wrong slot, causing me multiple problems with booting up my pc & getting it out of the bios screen. The wiring job was absolutely horrid (back and front). They left one of my fan wires infront of my gpu, completely ruining the asthetics of the pc (picture added) I called & complained was told the bring the pc back in and I dint feel like waiting an additional week so I fixed the issues myself with an IT friend. Payed over 100$ for a half built pc. NEVER taking my pc there for issues again.

The Orleans store always has advice and insight to fix my issues. I've bought many laptops here and never an issue. They also carry every accessory you could ever need!