Geek Squad

SPAM!!! NEVER EVER TAKE IT YOU WILL GET FOOLED AND LOOSE YOUR MONEY.

I didnt even go to geek squad i dont know what its like why is this even popping up?

Very professional

Service was terrible!!! Called and called and called and called and no answer! Pretty hard to do business when no one answers the phone. The only reason I even have 1 star up is because it wouldn't allow me to post no stars. I'll be taking my business else where and telling friends and family to do the same...

Geek Squad protection benefits are so hidden ...once you buy the plan your benefits are hidden they wont tell you which software or product you will get 50% off purchase ... Moreover, No phone or online support to assist customer to directly call the store and speak to geek squad agent to ask about the benefits or coverage . I called geek squad main helpline and they said they dont have discount for online products and when i asked for in store product discounts than they said you can visit store and they have nothing to tell if which product is covered or not .... I mean so OUTDATED ... $35/ Month I pay and thats what im getting lol - so poor geek squad ..... I said I want to cancel my member ship they said pay $140 to cancel ... What a blackmail ... nobody told me that when I started the plan .... Everything is hidden in geek squad ...no transparency to customer ... I would give minus one star ...

I Purchased a TV along with a 3 year extended Warranty with Geek Squad back in 2019. Filed a claim over a year ago once the TV stopped working properly. Talked to many Geek Squad Representatives who tell me my TV must be serviced before I can get a warranty. Although they have provided me with a Service provider with an applicable phone number, the service provider is unreachable. I’ve been trying for weeks to change my Service provider just to be able to get the TV serviced so I can claim my warranty. I kinda thought it was because of COVID and all the problems we were dealing with but this is just flat out bad service and you should avoid Geek Squad.

I feel like a fool. I paid the premiums for over a year and once I tried to file one initial claim there were a bunch of fees and the customer support was brutal. Save your money - scam

DO NOT get a membership with this service. You will rarely use it and be charged a ridiculous amount of money for tasks that can be completed either cheaper or faster at other businesses. not to mention it's a hastle to cancel.