Eyecare Kingston - Dr. Michael Lewis and Dr. Andrew Lewis

Eyecare Kingston gives you that welcoming, relaxed feel of a family business that takes real pride in their work. The amount of care and detail that went into every step of my visit was evident. As soon as you walk in, the reception is friendly and inviting. Lourdes completed my eye scans; she was so kind and cheerful. Dr. Andrew Lewis is clearly very knowledgeable and passionate about optometry. His explanations were thorough and educational but also easy to understand. It is obvious that he really cares about his patients; he is incredibly personable, charming and sincere, making you feel really comfortable. Finally, Dane meticulously fixed my bent out of shape sunglasses and they fit me better than ever! I would definitely recommend Eyecare Kingston, as you can really tell that they love what they do, their technology is above par, and they put patient care above all else.

Absolutely amazing staff. All of the ladies I've interacted with through phone calls and throughout my appointment were extremely kind, friendly, and understanding. Catherine was awesome. She is very personable and thorough. They all deserve to be recognized for their great attitudes and rapport with their customers/patients. I'd definitely recommend this place!

So so happy I was referred to this clinic.I am dealing with double vision and dry eye. After a referral from my ophthalmologist, I was able to get a quick appointment to see Dr Andrew Lewis. I’ve been feeling pretty down about the situation with my eyes.Dr. Lewis was very informative, very knowledgeable, very helpful and I came away feeling much more positive. There is state of the art equipment, incredible staff and lots of assistance with purchasing products.This is my optometrist moving forward. A huge thank you to everyone at Eyecare Kingstin

Excellent staff and the Lewis brothers are amazingly patient, well spoken and take their time to answer your questions and address any concerns you have. Having had an eye injury years ago I tend to have many questions for them during my regular visit and I always leave feeling better. Quality doctors.

This was by far the best clinic I have ever been in! Their staff is absolutely fantastic! Their optometrists are highly knowledgeable, well trained and educated, and overall amazing individuals! They have up to date technology, very knowledgeable staff, and the entire visit they are super friendly and helpful. I have already suggested to friends and family to try this optometrist! The entire clinic was very clean and felt very welcoming.

Eyecare Kingston has been our go-to for a few years. Overall, our experience has been good but we've become extremely dissatisfied. A while ago, I injured my eye and the pain was not going away. I booked an appointment with Dr. Lewis. After explaining what had happened, he said that he knew exactly what was occurring and explained that I had a tear cornea without examining anything. I had to ask him to do an exam as it had been a few weeks and the pain was constant. The whole appointment took about 10 mins and I was charged $50. I was charged for an appointment in which I, as a patient, had to ask the doctor to examine me, or he wouldn't have. Disappointed in the fact that I was charge for so much, for such little time and care. Definitely will not be returning. (Originally 3 stars)EDIT in response to the business's reply: I've lowered my stars because to me, it's clear that the business wants it to seem like they are offering a solution when that is not the case. After my appointment and reviewing my bill to see the $50, I actually called the clinic right after to ask if there was anything that can be done. I explained the situation again, how I was charged for a quick 'appointment' in which no exam was completed until I explained over and over again how much pain I was in and wanted to ensure that there was no bigger issue...finally, the Doctor used the slit lamp. The receptionist told me she would speak to the doctor and called me back to say that the doctor would not adjust anything.

I had a very similar excellent experience as mentioned by other recent reviewers. I would say this is probably the best experience with an optometry clinic I've ever had. Everything from getting me an appointment within 48 hours for a concerning eye problem, to the kind and well organized office staff, and the thorough and knowledgeable optical technician and Andrew the optometrist. What was so exceptional was the clear and detailed explanation of my eye condition-something I'd never really understood before. I also appreciated the detailed education about what I need to do to manage my eye condition. The clinic is lovely and comfortable, and they have employed all measures to ensure the safety of their patients and themselves from covid-19. Thank you Andrew and team. Looking forward to seeing you all again!

While my appointment with the Dr Andrew was the most honest, informative and transparent one I've ever had (after being lied to about the severity of my need for glasses in order to make a sale from two other offices)

A terrific experience from beginning to end. Dane was so professional and patient as my husband tried on different choices. He was very knowledgeable and give us many great options to choose from. Highly recommend for all of your eye care needs.

Dr. Jeff has to be one of the happiest, most positive people I have ever met. Luckily, I did not need glasses but he did a very thorough job examining my eye. He answered all my questions with much detail (as I am a vet tech student currently learning about the eye) and was very patient. The ladies at the front desk were very pleasant as well and went out of their way to help me, even sending me copies of the images of my eyes I could use as study references. I had great experience and I would recommend them to my family and friends.