Wireless Revolution Ottawa

I’ve been coming here for 20 years now, every repair I’ve ever done has been done quick and with excellent service.I only ever get my screen protectors here. I send all of my friends and colleagues here for their phones too.The staff is extremely friendly, they always explain what they’re doing and are honest and respectful. Mazen helps me out the most as he’s the one who handles Bell Mobility. But the 2 other guys are also very helpful. I recommend Wireless Rev to everyone.5 stars every day of the week.

So here's my story with this establishment I went in to have my Phone Battery Replaced I booked the appointment online and despite saying I want Email communicate they proceeded to call me while I'm at work interrupting me for no reason.When i got to the shop instead of just immediately taking the Phone and starting the Repair they decided to try and upsell me on everything he kept adding things I had to stop him and ask how much is the bill he said almost $200 that I recall I had to tell him no I only want the battery replacement which was about $100So when i got the phone back and went home I noticed that the Up volume key was not working anymore it was working perfectly fine the day before I contacted them and received no response funny that they will call you straight away when it comes to them making money not so much when it comes to fixing their mistakes and not making money from it.Completely unprofessional if I had just spent the extra $3 that apple told me it would cost I would not have to deal with the non OEM battery warning or the broken button let that sink.I was going to spend more money on other repairs here in the future given the location however after this no thank you and will never recommend this place to anyone.

Impeccable service by absolutely friendly people. Provided a replacement screen for a phone in a timely fashion with options for something more affordable using a used screen that was in great condition. The staff were there before opening hours with the door unlocked for me to receive the phone without prior notice. So humble in their work that they wouldn't accept a tip. Hands down would recommend this place and will return if I unfortunately need any repairs in the future.

Stopped into the place was waited on quickly. As I explained the issue with my MAC We had a good conversation about the issue. They explained we will work hard and try to determine the issue and if we can resolve it we will do it for the certain fee but if we can’t fix it there’s no charge. In my case they couldn’t resolve the issue however they determined that within a couple hours and there was absolutely no charge and I will definitely return here next time.

Clean and friendly atmosphere, exceptional professionalism, courteous staff. I was greeted upon entering the building and my issues and concerns was diagnosed immediately and repaired was done in a timely manner with up to date text and email. I will be recommending this place to other and I will definitely be back because I have a 7yr old that love messing with my electronic devices.

Replaced my cracked phone screen to look brand new, and the friendliness of the staff both dropping off and picking up the phone was incredible! Also my phone was a more obscure one and they still had a new screen for it. So great!

I had to fix my broken screen from my Android S21. They were able to get it fixed same day, only took 45mins to get it done. Cheaper than most places! (Saved 100$).Now, there was an issue with the new screen (Selfie Camera was blurry) but that wasn't their fault, it was just an anomaly. They ordered new cameras right away, ordered a few just in case. They changed both cameras, and issue (blurriness) was still there. They then changed to a new screen and it finally worked!! Apparently the screen was the reason the selfie camera was blurry (never knew that).They went above and beyond, ensured that they would take care of everything. They clearly take customer service seriously and it's unrivaled.I recommend Wireless Revolution to anyone!I want to personally thank Assim (Assem? apologies if I misspelled) for his help!

These guys are awesome. Excellent customer service. Quick and solid repair to a brand new phone crushed by my van.They even went the extra mile with hospitality and kindness ♡Highly recommend. Thank you again! ;)

I came in to get my iPhone XR screen replaced. Mazen helped me and was especially friendly. The repair was done within an hour which was amazing. I also ended up buying a case for my phone. The service was so great, I recommended Wireless Rev to my father, and they set him up with business internet and upgraded all of our family phone plans for a very good price. They were very helpful and patient through the whole process. I would definitely recommend this store to anyone.

Super friendly, amazing customer service, decent prices. Maz is great! Would recommend anyone needed a phone repair or buy back of a device to this location.