Appliance Repair Expert of Richmond BC

Scam warning…check out their listing for 422 Richards St #170, Vancouver, BC V6B 2Z4 as well before taking your chances…I wish I had!! I called this company for a minor repair on my dishwasher (the part could have been ordered on Amazon, but I’d just moved in and frankly couldn’t be bothered doing it myself). I was told the part would need to be ordered and because of the replacement cost of the unit it was definitely worth repairing…the cost of the part is around $20 online. I was made to pay $166 right there and then to the technician for call-out and told the instal would be free and I’d just pay for the part. That was January 3rd…nearly 5 months and numerous calls and emails later and I’m still without a top rack for my dishwasher. It’s almost unfathomable that a service like this would only have 5-star ratings (all in the last few months!!), so I’d caution you to be careful of these guys…illegitimate and dishonest is putting it politely (scam is perhaps more accurate) and even if you use them DO NOT PAY UNTIL THEY’VE DONE THE WORK! ***Update*** Note that this company has been previously reported to BBB for their Ontario “operation”.

Called them today about our broken dishwasher and the tech repaired it 3 hours later. He was super professional, quick and fixed my problem entirely. I would definitely recommend it.

I was delighted with the service I received from Appliance Repair Expert. They repaired my LG washer and were very easy and efficient to work with. Certainly a whole lot easier than trying to deal with the appliance on your own! I'll definitely be using Appliance Repair Expert again. Thanks

The technician was very polite and friendly and very professional. He clearly explained the work we had to do and took the time to show us what he had done. I would highly recommended the service.

I called them the first time about the fridge and they did an honestly great job. now I have called them back for the dishwasher and I confirm the positive opinion. They solved my problem. Honest price and professionalism.

Very communicative. Great service and value. Explained all options and associated costs before we chose the repair. Completed diagnosis, repair and parts order within 3 days. Saved us a lot of money vs. previous estimates. Highly recommend.

I am more than satisfied with the service from Appliance Repair Expert. The repair was very professional, and they managed to solve the problem immediately. Kindly explaining what the situation was and opening up all possible solutions. Daniel was very kind and professional.

Excellent service from Appliance Repair Expert. The technician came around to fix my broken oven on the same day I called. Would highly recommend to anyone and would definitely use them again.

Excellent service! got our cooker up and running in one visit, in less that an hour! I won't hesitate to call Appliance Repair Expert again. Extremely knowledgeable and friendly.

Absolutely first class service from this company today. Called them at 3 pm and they came along at 4.30 pm and fixed the oven efficiently at a very fair price. The technician of the company was extremely pleasant and courteous to deal with. I am not easily impressed but cannot recommend this company highly enough.