Canada Post

I made a visit to the Grant Park location today. Not impressed! Surely you can train someone with some customer service skills. Also make sure they are fully aware of what services are offered as stated on the website. Train them to focus on their paying customer, not elsewhere. Maybe this is not the job for her!

This office opened at 12 today (Sunday) and no one showed up. We left at around 12:15 to go to another location. Very disappointed

It's been my home location for 10 years and the past two I would rather go out of my way and drive elsewhere than deal with Debbra. I don't understand why someone stays on the job if they hate it that much. And it was always like that at tis location. Always rude, treats clients like if they are bothering her, gives wrong information about prices (how many times I took my parcel to another post office after getting a quote from this location and had other options given to me). Always negative experience and it's just tiring. I was so excited when they got 2 new girls at that location and they were sweet and friendly at the start too. Idk, maybe it's a post office job that kills joy in these employees or Debbra's attitude is contagious but they all now quite unfriendly there.

The cashier is unbelievably stupid, I’m returning a pair of shoes, she just simply stuck the shipping label on the box lid? I was like????????? How are you gonna safely deliver the shoes back? I guess only the lid would be delivered. Such a smart cashier.

They said they left a notice card indicating where and when to pick up my package, which they did not. I contacted customer support and they said the notice card would be delivered with other mail the following day. Well why not just send it digitally instead of wasting everyone's time and more paper! Now I have to wait for a card to show up to be able to go pick up the package. What's the point of delivery if they make you go pick it up yourself... smh.

Nothing to do with the location specifically, but they won't release your mail unless you have one piece of identification that has both your photo and your address.It doesn't matter how many pieces of ID you have that have one or the other of those things.Even if you don't drive you're going to have to go down to an MPI office to get their special non-driver license just to pick up your own mail.

This location has fast, friendly and very efficient staff. I feel very confident mailing my items through this outlet because of their expertise and knowledge.

I thought it was just me, but I went on here to read reviews and seems like Debra is going through it and projects the impression of hating her job. I understand people have their own personal issues, but not a reason to be rude, sarcastic and can't be bothered with a smile, especially at work. I relate to the one review on here where she says she was happy when she saw two other girls working there, it really is a breath of fresh air and positive experience not having to deal with Debra. I hope she finds healing and peace.

They lady was not friendly at all, looked like she was training someone and clearly was frustrated because of that. The attitude was bad, rolling eyes and and sighing again and again. Made me feel i did something wrong by bringing the parcel there.