HSBC Bank
61 Reviews
- Friday9 AM–5 PM
- SaturdayClosed
- SundayClosed
- Monday9 AM–5 PM
- Tuesday9 AM–5 PM
- Wednesday9 AM–5 PM
- Thursday9 AM–5 PM
About the Business
HSBC Personal Banking | HSBC Canada | Enjoy a range of products and services with HSBC personal and online banking. Loans, mortgages, savings, investments and credit cards.
Contacts
Website
Call Us
+18883104722
131 Queen St, Ottawa, ON K1P 0A1
Hours
- Friday9 AM–5 PM
- SaturdayClosed
- SundayClosed
- Monday9 AM–5 PM
- Tuesday9 AM–5 PM
- Wednesday9 AM–5 PM
- Thursday9 AM–5 PM
Features
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
Recommended Reviews
Crayolava Bleue
24.09.2023
HSBC Bank
I rarely write reviews but i was so frustrated i thought other people should know how inefficient they banking system is, as well the employees do not seee to know the process as well so i had to go back 4 times for a simple setup!! they forgot to have forms filled out. i have always had to go back multiple times because they forgot something. so frustrating!! if there was a zero rating i would give it a zero!!
Truth Hurts
21.09.2023
HSBC Bank
Had an appointment to open an account and somehow they had no record of it. When I insisted on seeing someone, they had me sit with Jia Si Shen. She seemed to be doing everything in her power to dissuade me from open up a USD account with HSBC. She was rude, condescending, and a limited understanding of Canadian laws surrounding a bank's responsibility to provide Canadian citizens with banking needs. Also dealt with under-trained tellers, rude front office manager, and ultimately decided to take my business elsewhere.
Louise Richard
08.09.2023
HSBC Bank
There was a time when it was pleasant to visit the bank. Our agent was so kind, she even had gifts for us. Now It is like they are making you a favor to accept the interest you pay them for the mortgage.
Stéphane Vénéra
02.09.2023
HSBC Bank
That is the worst experience in my life with a mortgage. For 2 months, all was good then a day before closing, HSBC told me no financing anymore. My credit score is 870! I went there for the interest rate! What a mistakle! Never never never again. People be warned! I went through the mortgage center. I will grade a zero on 5!
ziyang zhou
21.08.2023
HSBC Bank
One of the best banks out there, I don't understand why people leaving such low review scores, but I respect everyone has their own banking experiences. The teller I were talking to, xintong, was professional, extremely easy to talk to, and cared unlike some other major banks I dealt with in the past. I am even considering moving my TD merchant account towards HSBC, great work.
Grand Park
03.08.2023
HSBC Bank
Marie Claude called to cancel app last min. Advised to call back call center to reschedule another app. Still on line 15 min. Hoped Marie Calude would have booked another appointment for me to make it easier and welcome me as a new client. Client service very low disappointed
Michael O'Hare
22.07.2023
HSBC Bank
The customer service representative I had today was amazing. Her name was Lena. She was efficient, professional, and extremely kind. She should get promoted!
graham haworth
19.07.2023
HSBC Bank
The measure of any bank comes when a customer /apremier bank customer" in this case
JC N
19.07.2023
HSBC Bank
I’ve been doing business with them as a Premier customer since early 2022 and they always welcome me warmly and lots of them can serve me in my mother tongue and official language, French. I get along with all of their staff and feel they are always ready to go the extra mile to help me out with my financial needs. They understand me and treat me as a valued customer. This is so far my best banking experience ever and absolutely love this bank.
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131 Queen St, Ottawa, ON K1P 0A1
HSBC Bank