Kelowna Pool Tables & Games Room Furniture

Really pleasant people to deal with, installers were very friendly. Had felt redone to my pool table. When it was installed I mentions the bubbling around the pockets and they said it will go away after a while. Sadly after about 2 years its unusable. It's gone crazy with the bubbling and will have to be redone again. Sadly only got to use it like 20 times :(

I had a GREAT experience dealing with Kelowna Pool tables. From Chantelle sales & scheduling, Gino & Curtis's expert assembly, to the owner, Jeff. The entire staff took great care of the restoration and assembly of my table as if it was theirs. I would highly recommend using Kelowna Pool Tables for either you purchase and or service needs. Thanks Jeff, Chantelle, Gino and Curtis!

Recently purchased the Broil King Regal 500 Pellet grill at Kelowna Pool Tables. Excellent customer service and immaculate show room with lots of inventory. Easy to reorder supplies and accessories online or by phone. Highly recommend checking them out online or in store.

My wife and I purchased a Legacy Pool table from this location. Chantelle in sales was very attentive to details and professional in meeting our requests. Installers came to put together the new table - quick and dedicated, they noticed a few scratches on the finished material before installation and reported it promptly. They finished the installation for us to enjoy the table. Replacement parts received and the team came back right away to install the new parts and make sure we had a perfect looking set. Outstanding costumer service, highly recommended.

Nice store with very good service.They did re-felt and re-rubber of our pool table. Punctual & professional. Our table looks great.

Great selection. Staff are friendly and knowledgeable. Special shoutout to Gino and Riley when we needed our pool table moved, refelted, reassembled & levelled. It looks amazing and they were absolutely wonderful to work with. True professionals!! Would highly recommend.

My initial contact with Kelowna Pool Tables was by email and Samantha was very helpful in answering my many questions. It was nice to finally get into the store to meet her, ask a few more questions, and order our table. The great experience continued when the delivery guys arrived to set up the table. We are truly happy with our purchase and the wonderful customer service that we experienced from start to finish.

bought a 10,000 table that played like garbage and without looking at it (after several complaints) told me that it's built exactly as it should be. Wouldn't take the time to look at the complaint but rather told me it was perfect without having seen it and that my complaint was unwarranted. If at the end of the day you stand behind how you build them and I've got a complaint about how you've built it that you're not willing to look into, it appears they stand behind poor quality. I've been playing pool since I was 9 and am getting close to celebrating my 40th in the coming years and after spending 10K on my own pool table for the first time I honestly prefer to pay $1.50 a game at the pub to play! Hard to say that they stand behind quality when it's the least expensive option they have available to them that gets installed!

Great experience. Waited for me (when I wasn't back in time) and still went over and above to set up my table. Didn't try to sell me on services, though I still did arrange for new felt and rubbers. Service to replace those was done really fast and now my table plays like new.

We had knowledgeable information given to us to help guide us in the right direction for our purchase of darts. We would recommend this store if you are interested in a game room!