Canada Border Services Agency
64 Reviews
- Friday8 am–4 pm
- SaturdayClosed
- SundayClosed
- Monday8 am–4 pm
- Tuesday8 am–4 pm
- Wednesday8 am–4 pm
- Thursday8 am–4 pm
About the Business
Canada Border Services Agency | Services and information related to the border and travel, customs tariff, trade, security, immigration processing and more
Contacts
Call Us
+15142838700
400 Pl. d'Youville, Montréal, QC H2Y 2C2
Hours
- Friday8 am–4 pm
- SaturdayClosed
- SundayClosed
- Monday8 am–4 pm
- Tuesday8 am–4 pm
- Wednesday8 am–4 pm
- Thursday8 am–4 pm
Features
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
Recommended Reviews
Davinia W
07.10.2023
Canada Border Services Agency
Arrived 15.25 left after 16.34 with 4 people in front of me. Had to argue with officer who was not giving me the $800 allowance I was entitled to (out of Canada >7 days). He kept saying no proof I had been out long enough though had E24 form from airport. Finally when he pushed that form back at me again, saying the stamp only says arrival date (true), I pointed out to him the CBSA agent at airport had clearly filled in departure date which was 9 days earlier than arrival date. He suddenly changed his tune and recalculated. I only realized the issue because FedEx had given me an estimate of duty and this was too much.
Justin G. Murgai
07.09.2023
Canada Border Services Agency
Very interesting to visit from a heritage perspective. I only visited the main floor for customs clearance. Not a lot of staff there but the procedures were well explained and handled quickly.
Peter
31.08.2023
Canada Border Services Agency
first time there. cbsa did not inform CN of release of my container, have to wait until next day and cost will include demuerage one more day.what can I say!!!
Francois Gauvin
30.08.2023
Canada Border Services Agency
Cordial and effective service 95% of the time. I go there around 10 to 12 times a year and get great service every time. I had an issue once, and had it resolved about 36 hours later.
Nour A.
28.08.2023
Canada Border Services Agency
Located in a beautiful historic building, the CBSA office is a nice place to work in. The service was quick and friendly and the process was simple. Make sure you plan to pay for parking as there may be lots of snow on the street and few parking spots are not easy to find. Entrance to their office is located on side of building in the main floor, corner of Place d'Youville and McGill streets.
Michele & Franz Ohler
13.08.2023
Canada Border Services Agency
Like Fort Knox, everyone hiding behind the curtain and no one providing customer service. Good Luck
Evelyn De Rose
02.08.2023
Canada Border Services Agency
Can’t speak to a receptionist and cannot connect to anyone unless you use the directory for which you need to have a contact name.
Mo P
31.07.2023
Canada Border Services Agency
I would certainly pay more attention to the contents inside of checked luggage of 'Danielle Chevalier' and 'Patricia Villanueva Campos' upon their frequent yearly trips and arrivals at this airport from Costa Rica...***My review page prof could be good source for more info. #bordersecurity
Déconfiture En canne
22.07.2023
Canada Border Services Agency
Will refuse straight forward to do their jobs because... Well it's Friday. Not to be bothered with opening hours that's just a formality, a sign on the door at best, no meaning whatsoever
Patrick Zagury
20.07.2023
Canada Border Services Agency
They do not want to help you at all. They keep looking at the clock and keep saying you have to come back because they are soon closing. They don't care about what you need. If ou don't get there at 8 am, you cannot get anything done. Dont waste your breath. They're all dumb.
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400 Pl. d'Youville, Montréal, QC H2Y 2C2
Canada Border Services Agency