Vital Medical Centre

First time at Vital. Was referred to Dr Alana McEvoy. All was very quick and efficient. Greeted at the desk promptly and with my health card found me easily and asked me to sit and wait to be called. Seeing a specialist I expected a long wait but was in to see her in about 10min. Appointment was only 10 minutes or so and she diagnosed me and was very knowledgeable and helpful.. She explained things clearly and looked after not just the main issue but also another skin issue. Sent me on my way with prescription ordered. Over exceeded my expectations. I would recommend this clinic and Dr McEvoy without hesitation .

Wait time was reasonable. My doctor was very knowledgeable and made me feel that I was in good hands. She was compassionate and gentle in carrying out the required procedure. The front staff was also friendly and helpful. I would recommend this clinic to friends and family.

Great first experience with Dr.Langley today. She took the time to explain everything to me, and listen to my concerns. She was very polite and made me feel comfortable. Even though the clinic is very busy, I did not feel rushed.

Excellent service. My wait time was very short. Dr. McEvoy was a wonderful doctor and took time to look at another issue I had. Turns out my family doctor miss-diagnosed it but Dr. McEvoy got it right!

The receptionists were very courteous when I checked in. My appointment with Dr.Alana McEvoy was right on time. She was very quick in her diagnosis but addressed all my concerns. She didn't hesitate to book me in for a 6 month follow-up appointment.No complaints here.Thanks,Allan Lebedick

DON'T WASTE YOUR TIME !!!Doctor Bahubeshi didn't understand my issue and didn't care to investigate further. I waited 6 months and drove 45 minutes for him to walk in the room, and tell me that my issue is not severe and that my arm is not in pain, and he will not treat it. Don't waste your time if you get referred to him be ready for disappointment. I even told him that my problem was not severe every day, some days are a lot worse, he didn't care to even listen and just walked out of the room while I was in mid sentence. The entire appointment took less than 15 seconds.And for some reason the receptionist there is extremely rude, and that was on my way into the appointment, this place is unreal! I was even 10 minutes early. I should have known from how the receptionist was talking to patients that this place is horrible. I read a lot of reviews talking about a rude male receptionist, mine was a female, she was extremely rude for no apparent reason.

Everyone was friendly and efficient. The wait time was realistic, especially once you were escorted inside. I really liked Dr McEvoy. She explained every detail of the treatment and the outcome. And she remembered me!

Extremely rude staff, non-professional. Called to reschedule my sons appointment, and the person on the phone had the nerve to call me Sassy and hang up on me, after I told her repeatedly that her staff said I had 24 hrs to cancel and or reschedule the appointment.(as they were wanting to charge me a fee) I proceeded to call back to speak to the manager only to find out, that it was HER who I was speaking to just before that said my attitude was Sass. After explaining, my mother had just passed away, and there was something seriously wrong with my vehicle, and I couldn't make it tomorrow.Will be having the doctor refer my son somewhere more professional. They were very rude. They wouldn't let you finish speaking before interrupting you multiple times.I've never seen such grown adults act so immature, especially over a sensitive matter.

The staff was pleasant with the exception of Tony. Tony was working reception when I was there. He was extremely arrogant, curt, snide to the female staff member working with him, and basically called a patient a liar in front of the entire waiting room. Either he had a very bad day, or he needs to look for another area of employment. Is this what the face of publicly funded healthcare has come to....no customer service???