Southland Technical Services LTD

LG Canada outsourced the replacement of the top of my new LG Range. They blew out all the circuits when the plugged the stove back in and left quickly. We had to get an electrician and access to the main panel outside to restore power. Took 3 hours. I would never recommend them to anyone

Honestly the best customer experience I have had in years. I had a failure in my SHARP drawer microwave and the staff was very pleasant and accommodating, especially given the short notice. They communicated through the repair process and they had the parts in stock to make the repair which is unheard of these days. I can’t say enough positive about my experience, and will Southland Technical will be my go to for any future issues.

I sent an amp to be fixed… $50 or so to assess then came back at $250 to fix. Thought I could just buy a new amp for $400 or so but figured might as well fix it.Paid the $250, brought the unit back, and it doesn’t work and has the same problems from before with static sound.For the price point of repairs and the risk of poor service it seems better to just buy new instead. Quite disappointed with this experience.

Don’t buy a TV from a store that uses this place for their warranties. My TV has an obvious defect on the screen and they refuse to acknowledge the defect. Called Samsung directly and they confirmed the defect yet apparently the techs here know more. Tried to get them to come for a second loom as per the stores instructions and they refuse to come when I would actually be home. Terrible customer service.

I have never been so impressed with customer service as I have been with Victor with Southland technical services. We have a built-in Thermador oven,warming drawer, and microwave unit. The oven relay board had to be replaced. Thermador no longer makes the relay board which basically left the entire unit redundant even though all three appliances (with a workable relay board) were in perfect working order. When I called Thermador I was told I had to buy a whole new unit (no longer available). Victor went to great lengths to obtain a part from the US to repair the relay board. I don’t know how many total hours Victor worked to research, obtain parts, and repair the relay board but he saved us thousands of dollars as there is no way we could’ve found a similar unit to fit into our custom cabinetry.I can’t thank Victor enough for his dedication to this ‘project’ - he was determined to fix this Thermador unit as he said it is an excellent quality appliance. I definitely will call Victor again for any other appliance repair and would highly recommend him to anyone who needs a reliable and dedicated repair service. Thank you Victor!!!!Ginny Viccars

I called and explained the problem with my Samsung TV and he advised me of the cost of the same model with a similar issue over a year ago.We both agreed it wasn't cost efficient to repair my tv which was at least eights year old.

I had a defective soundbar/subwoofer just 2 months old stop working.I was sent here by Samsung Canada for repairs which was fixed in the timeframe given to me.Waiting for payment from Samsung caused a delay but that’s not their fault.Glad I’m getting my product back just in time for the long weekend.Thanks Southland.

need a part for my lg tv and talked to the front desk. What a waste of time. You cant order a part (main board) with out a technician looking at it for 200$ an hour. Perhaps their field people are nicer but the telephone girl is terrible.

We brought in our Panasonic microwave to get fixed as it wasn’t working properly. We didn’t want to buy a new microwave as we have a custom spot for it in our kitchen and it would have been a big hassle. Victor was able to diagnose the problem and have it fixed in a few hours. The price was very reasonable and we’re very happy with his work and the overall experience. Next time we need an appliance technician we are definitely coming back!

These guys are the absolute best. We had an issue with our television and they were able to get us and appointment quickly. They came to our home took the TV off the wall and completed the repair in our living room without issue. Both Technicians were friendly and professional and stress free. 10/10 Highly recommend.