My Kind Of Music

I First contacted John and was initially very happy with his advice and customer service. But things quickly changed. After inquiring and commiting(verbally as no deposit was requested) to purchase an item on sale, John suddenly bacame unavailable. We made an arrangement for purchase the very next day. He did not show up or answer calls. Later that day he said he was off site. Then said he was out of town but would hold the item for me. We could make arrangements when he returned on the next day or if not the following tuesday. Numerous calls and texts go without reply. I visit his store where he then tells me he had the item but would charge $200 more than asking price. When asked why he didnt reply to calls/texts he said to my face you are not a priority" and " find a new hobby!". Customer service is obviously not his prority. He has proven to be unprofessional."

I found John's name mentioned on an audio forum and setup an appointment to have him do a full setup of my new turntable and installed and aligned a new cartridge he supplied for it too. His knowledge and expertise is second-to-none and I couldn't be happier with my experience. John is now my go-to guy for all my audio needs. Thanks John!

John is superb! He understands not only the equipment but the customers needs. Add to that, he’s great to talk with and he explains things well. Your gear is in safe hands if you need a repair and if you need something else, he’s got it or can get it.

I have been a customer of MKoM for the past decade and am thankful to have found it. Easy to see and hear the difference from other stores. Great musical equipment set up properly and a plethora of information available from the owner John as well as other customers. John is passionate about music and goes out of his way to help customers achieve their listening goals.Anyone who takes listening to music seriously would be missing out if they don't stop by and spend some time.

John is by far the finest quality component in the store. He will not steer you wrong. MKoM is definitely something else, unlike any other audio store you'll visit. Do yourself a favour and visit if you're serious about sound.

I highly recommend My Kind of Music and John to everyone. Extremely knowledgeable, handles his business with extreme care and precision and has some great stories too. If you need help with your hardware, this is the place to go.

So glad I found this place, John is so knowledgeable and helpful, he wants to know about your system, listening habits and goals so that he can make suggestions to best suit YOUR needs. John did a full diagnostic and set up on my turntable and it has never sounded better. If you care about sound and want to deal with a true expert and gentleman this is the place to go.

John is a gentleman. Extremely knowledgeable. Has highly regarded products and lets you hear them before you buy. I can not recommend MKOM enough and hope to do more business in the future.

My first time there, John is extremely knowledgable and yet willing to share his wisdom with his clients. In fact the entire experience in his shop is like talking to a good friend, no pressure just having a good time kind of vibe. Will I go back, for sure!

John Costanzo at My Kind of Music is part of a rare breed in Toronto (and most other places) - a high-end audio merchant who is in the business purely for its own sake and for the deep enjoyment of both great music and the development of long-term personal relationships with his customers.In my personal interactions with John during the course of many years and many satisfying purchases, his attentive and deeply knowledgeable service has been, and remains, a hallmark of quality in the competitive high-end audio scene in Toronto. My latest acquisition from My Kind of Music - Origin Live Aurora, Wand Plus tonearm, Soundsmith Aida cartridge - is a revelation: LP listening at its best. As usual, John’s regular communications were timely and informative, setup was literally the finest available, and the results have been superb. Another great experience at My Kind of Music.I have some friendly advice for potential new customers of any kind of shop (one of whom has posted an ill-considered review here) who call the shop owner to ask him to hold a sale item for later pick-up. Do the shop owner (and yourself) a favour by actually showing up quickly to take advantage of a sale-priced item. Don’t expect a merchant to wait for days and days in the hope that you - a complete stranger - will actually show up, eventually, while other customers who call about the same items and actually do show up are turned away. It just can’t happen - at least not with any responsible shop owner who has never heard of you before. Posting negatively on this review page about a merchant whose entire history with customers is and has been precisely positive, sounds like sour grapes - sour at yourself for not getting your butt down to the shop quickly in order to take advantage of a sale item.John sources products from all over the world. He builds passionate relationships with the makers of various superb products that provide wonderful quality and, most importantly, great music. And that’s the key to John’s success and the enduring appeal of My Kind of Music - everything is about the final musical performance. Great shop; great proprietor.