Lawtons Drugs Gladstone

It's a lawtons so you get what you get, but it's pretty ridiculous that the pharmacy closes at 6pm on Sundays when other pharmacies are open until 10pm. I'm left waiting an extra day to refill a prescription that I urgently need because I am in pain, but couldn't refill because I was at work. I will be filling all of my prescriptions at shoppers after today. Womp womp.

It's a generally good store. Always clean and organized. You can find most things cheaper at Shoppers.

I had splashed cleaning chemicals in my eye today at a clients home and i was in the neighbourhood so i went to my doctors office located above lawtons. They refused to help with basic first aid and told me to go to the hospital. Desperate for help at this point i went into lawtons pharmacy down stairs, I asked if they had a eye flushing station, the staff quickly came to my aid. They brought me to the back room of the store where they had helped me flush my eye out. The staff stayed with me until i was better with many workers coming to check on me. They even offered advice on what to do next when i left. The staff at this store went above and beyond to help me considering my own doctors office wouldn't even help.This is not the first time the staff has impressed me in this store. They are always very kind and willing to help in any way.

Most of the staff are very rude. The older ones anyway. The young ones are great but never stay and I do not blame them!The older British lady is also an exception.The post office staff are the worst. They are condescending and sarcastic especially the blonde lady that is there most of the time.One of them even made fun of a lady after she left.Every time I shop there they make me feel like a criminal; that I will shoplift even though I have been getting all my drugs here for 15 years.The pharmacy staff are great, but I am going to switch pharmacies. It is actually stressful going in there and dealing with the rudeness of the other staff.

This store sets a standard of excellence through showing compassion and respecting each and every customer. No request or question goes unheard. The pharmacy staff is professional and knowledgeable and will always take the time to respond to questions or clarify information. They will go out of their way to accommodate special circumstances. The atmosphere in the store is positive and the staff are ready and willing to help. I do wish the Home Healthcare Department was still in operation.. All of the HHC dept. are outside of town, hard to reach if you don't have a car, and lack that personal " touch. Having the store in the city ( and I believe it was the only one) did bring a personal touch

I usually never have a bad experience here. But today while upstairs at the doctor's office with my husband and son, my son had gone through his diaper. It was running everywhere and the office was too busy to lend us an office to change him. So o ran downstairs hoping for a staff bathroom or staff break room or somewhere I could change him quickly. I asked a woman working who was passing by and before I could even finish my sentence she raised her voice to me and told me to go across the street. At this point I have feces all over my shirt and myself. She left me stunned there and I had no choice but to go across the street. If I owned a car I would have done it in my own car, but we don't. As a new mother I feel like I wasn't asking for a lot. Just a little bit of help with this overwhelming situation but I barely was even spoken to as a human being. I realize they likely are asked all the time, but maybe treat people like human's. Especially when they are on the verge of tears and are covered in human waste with a screaming baby.I always get my prescriptions filled here but I will be taking them elsewhere from now on.

Best place for Pharmacy and medicines.This place has lesser quantity and items than other places.

Bad customer service especially the lady in the pharmacy. She was very rude and doesn’t know how to talk to the customer. I’ve waited for 30-45 minutes and been moving from one area to another as directed by her. You can sense she doesn’t like what she is doing.

Carli, on the front cash is quite a rude young lady. As a senior, with a walker, I had to pick up a few essential items this afternoon and after payment, she just leaves my items on the counter and doesn't even place them in the bag as per requested. She just glared at me like I had several heads. What a complacent staff member. Zero customer service, and repulsive behavior.

came through here a couple days ago. excellent service! especially from the kid on front end, carli. she was very kind and patient hope she stays!!