Busted Bra Shop

Hello, I am Writing this review to Share a Happy Experience at this Place, Busted Bra Shop, Has been my Favorite Bra store for 5+ Years , Being a Woman With a Nice /Full chest I have never had a hassle, Problem, or Bad Experience at BUSTED. Outstanding Customer service each and every time I visit.But My Most Recent visit Was So Awesome Tiara and Kathy at the Jeffferson st. Detroit MI Location we're the best two lady I could ever have assist me! WOW Such classy, full of life and conversation, 100% superb customer service they provided. I am a True Busted Bra Shop customer , I love this for me. My 3 New bras will last me until 2024 I have one Sports, One Daily and One Outing Specific /Strapless Bra. I love the Ladies at Busted Bra Shop Keep it up You guys... My experience Every single time gets better and Better :)

Friendly staff. This is a great place for larger busted gals. Beautiful bras and free fitting also. Find out your true bra size in a comfortable environment.

I am very disappointed with my first Busted Bra Shop experience and won’t be making any future purchases from this company. The sales ladies in the Rochester location were very helpful while I was in the store. After being measured and then trying many of their recommended options, I settled on one that I wasn’t sure fit very well. The Sales person told me not to worry and that I should take it home, keep the tag on while wearing it for a few hours and see how it felt during normal activities It felt awful! It was not a good fit and kept moving out of position. I took it off, tag intact, wrapped it back in the tissue paper and store bag. I took it back within 14 days as instructed to exchange for a better fitting bra. The sales person in the store practically examined it under a magnifying glass, took photos of the bra, told me she could see dye on one of the straps and would not allow the exchange. I was absolutely shocked and left with a bra that I will never wear. What a terrible sales technique! Ladies beware - if you’re testing a new bra out at home, apparently you should not wear a shirt over it!

Every woman should be properly fitted multiple times throughout her life, was bodies fluctuate greatly. Busted Bra Shop is the greatest - personable, knowledgeable, and full of variety, even in my uncommon size.

After shopping and purchasing a beautiful gift at the Busted Bra downtown Detroit location, I had presumed the experience was upright. I brought my fiancee in for a fitting which went wrong. She was never measured. After returning 4 of5 bras. On or about January 29, 2023, store manager Ms Sam treated her unfair, unconscionable, unethical conduct of trade which is unlawful after I called her picking up a recent order that had been sized inappropriately (a) Ms Sam was misunderstanding as to the source the goods and service tendered by another sales representative. As a patron patronizing down town Detroit it was as if her character was being assassinated by an assassin's bullet.If the item was no longer available, should she not have been notified? Was that day purposed FOR THE LOVE OF MONEY

I was so happy to find a Busted Bra shop right in my neighborhood. The staff was very friendly. Cathy was very energetic and professional. Beautiful selection of bras. I will definitely shop here again.

I have spent hundreds of dollars at Busted. Referred countless women that I know based off of my previous great experiences and their vast selection of bras. But, that all came to a stop today. I just had twin boys (by c-section) and needed some good nursing bras. I purchased several nursing bras from the Rochester location (first time at this location- it’s also an hour away from my home) and spent $200+ on three bras. Two of the bras were the same in style just different colors (per the sales associate), so I didn’t see a reason to try on both colors. I go to put the bra on maybe a week later and the bra I didn’t try on in store DOES NOT fit! I had already discarded the tags because again I was told by the sales associate the bra was the same as the one I did try on in store that fit perfectly. Make a long story short, I call the store let them know my situation and they extend the store return date policy since I wasn’t sure when I could make it there since I couldn’t drive due to still healing from the c section.I am finally able to get someone to make the return for me, and they tell me that I can’t exchange or even get a store credit for the bra because it looks washed and there is a single “hair” in the bra!!! I don’t know about you, but never would I EVER try to return an item and it’s been washed! If I washed it, I planned to keep it and not bring it back! I also know that hair sheds and even having the bra on for 60 seconds, there could’ve been a hair that fell from my head because hair SHEDS!With all my purchases I’ve done at Busted, this is THEE first time I have ever had to bring anything back, because I have always received the right sizes. So, it was to my dismay that the sales associate and management were rigid and unsympathetic to my situation. They did not try to accommodate me in ANY WAY!!!This occurrence has definitely left a very bad taste in my mouth and I can’t patronize any establishment that won’t even try to accommodate valued customers. I work extremely too hard to have my dollars thrown away! I have a $70 bra that does not fit, never worn or washed, that now will just collect dust.Needless to say, Busted will not be seeing another dime of this hard working, mother of 3’s money! And, I will let my mother, mother in law, sisters, friends, cousins, and co-workers know that Busted won’t value their money either!!!!

The service I received from this shop was amazing!! Lee went above and beyond to fulfil my order and ship it internationally. My order arrived quickly and was perfect in every way!!! Thank you folks! Shop here if you can-fair prices, great products and fantastic service!!