Steam Kleen

We got a clean this weekend and while it looked better than before there were some areas that were not up to our expectations.First of all we were originally told that he would arrive between 10-10:30 and he ended up arriving past 11:45 without any communication until I called to confirm.Upon arrival and surveying the carpet he quoted an extra price for doing the corners of our carpet which was nearly 70% more than the original quote. He mentioned that he would peel back the corners to give an extra clean that would preserve the life of the carpet and make it so we wouldn’t need to clean for years to come. We were able to knock down the price a bit after some back and forth which was appreciated. However after observing some of the work the clean seemed very rudimentary and none of this “extra” service was performed. The corners were cleaned and vacuumed but he didn’t do any of the laborious work that he mentioned.Overall the results are satisfactory but I would warn future customers against approving the extra services that are quoted on site.

After this team was done with my Persian rug, the result took my breath away. The rug cleaners are not only quick but they are thorough as well. The stains were gone and I felt I got value for every dollar I paid. I will absolutely use this carpet cleaning service again. 5 stars for sure!

First off, I have to say that I believe Jay really does care about his work and the service that he provides. The area cleaned had water and dirt enter from an outside leak. Jay removed the underpadding in this section, edges and replaced both and then cleaned the carpet. It is about 75% better now. My only comment is that I see that now there are what appears to be water stains on my stairs from the cleaning. This of course, is not great.It took about a full day for the carpet to dry, perhaps too much water was applied or the vacuuming up of all excess water was not sufficient/ strong enough. And when I noticed lots of buckling on the carpet, I asked Jay about this. Fortunately, it went down - I did not know that this usually happens - if there is a lot of moisture/water used when cleaning. It would have been helpful and put my mind at ease to have heard back when I asked about this. Other than the water stains now on my stairs (which I'll now need to tackle on my own), Jay worked hard on the small area and it is better than before.

My experience was a very good one. The people were friendly yet professional. They came in, on time, did a professional job, and left. This was very appreciated. All our carpets are clean like new!

I was very impressed with the level of service provided by them. Their general carpet cleaning service was top-notch and my carpets look like new again. Thank you so much! I Highly recommend THEM.

Fantastic service. They have cleaned one of my rugs and it looks new. The carpets were very dirty and they did a fantastic job. Their team is very professional and courteous. It is hard to find good companies like them nowadays. Thanks again!

A fantastic service. We had our rug cleaned. It was so simple, we dropped it off at our local drop-off center. It was an efficient service. Before I knew it I had our rug back looking great and smelling fresh. Great friendly service. Did an excellent job on the badly strained carpet. Would definitely recommend it & use it again. I just want to say thanks!

I had a great experience with them. They came to steam clean my carpets and they look amazing. The technician was very friendly and did a fantastic job. I will definitely be using their services again in the future. Happy and permanent client of theirs!

I used this company a year ago. The technician came to do the cleaning. He was able to remove stains in the hallway that had been professionally cleaned twice before. The previous cleaners were unable to get them out. NO PROBLEM he said and they all came clean. Of course, they did the work finely! Good job! I looked for them to clean the next time.

They came and cleaned my carpets and did an AMAZING job and looked great doing it. I have referred them for years to my friends and clients and each and every time I get high praises from them on him and his crews being prompt and timely, very professional, and what a great job they do !!! I'll call again next time I need my carpets cleaned! Thank you for making us happy!