Wellington Drug Store

Excellent service, personal attention. They even notify us when it's time to refill our prescriptions. We chose to stay with Wellington when we moved 120 kms away. Today I was even more happy than usual with that decision. My doctor was slow in renewing my prescription. Staff at Wellington contacted him and made sure my meds were available during a brief visit to Ottawa. Efficient, friendly and always willing to go the extra mile in ensuring that our needs are met.

I can't say enough good things about the Wellington Drug Store team! In the past I used big-box corporate pharmacies and had many issues with getting meds on time and have been disappointed by the lack of client service. After much frustration I decided to switch to Wellington Drug Store and I'm so happy I did. Their service is AMAZING! Every team member goes above and beyond to make sure I never go without healthcare. If an issue arises with my doctor's office refilling my meds, they offer me a telemedicine appointment with one of their fantastic doctors. Yes, they have a walk-in clinic and always get me in stat! They have even called to offer me earlier appointment times. They are empathetic and handle my file with a sense of urgency because they understand that if I don't have my medication that I'll be in pain. I get my vaccines done there; they always have lots of availability. They have offered me free medication delivery. The pharmacist is WONDERFUL. He often sits down with me to review my file and offer additional services (often free) that may benefit me. Other pharmacies have never done that for me before. They make me feel very involved in my healthcare. They stock some over the counter products. They may not be open as late as other pharmacies, but if I don't get my meds during their office hours, that's a ME problem. They know my name when I go in- it's a personal touch that really makes a difference. I highly recommend them; you won't be disappointed. I know many folks are trying to support small, locally owned businesses more than ever right now. This is a small business I support 110%!!! Thank you, Wellington team!

Very kind and friendly service got in and out in under a half hour and that's with seeing a virtual dr.

I have been going to the Wellington Drug Store for almost a decade now. I have never had a single problem. They are fast, kind, professional and have always gone the extra mile. Whether that be reminding me to refill/pick-up prescriptions, providing helpful advice, or getting booster shots...you name it. They are are amazing and a much more enjoyable experience versus going to one of the chain store pharmacies. I hope they are around forever! :)

Filled a prescription with them, which they had to bring in as they were out. They had it in, and ready for pick up in less than 24 hours. As well, they boast a competitive service fee of $11.99 which is cheaper than local corporate pharmacies.

The most wonderful pharmacy. They are so kind and personable. I feel very comfortable speaking with the staff. The customer service is exponentially better than the chain pharmacies nearby.

This drug store is a gem. They actually pass on the savings from manufacturers when the franchisers don't . They go above board if you have questions , order medications last minute and all the staff (including Sharon and Tara) are so professional, kind and they don't make you feel like you are interrupting them. The monthly blister packs are great. I can't say enough about them. Gina M.

Been with Wellington for over 5 yrs now, great service, friendly, helpful and knowledgeable, Well done!

Excellent pharmacy and clinic. I was having a very hard time getting medical care at other places, but at this clinic I was able to see a telehealth doctor and get a prescription right away. The staff were very friendly and helpful and I would definitely come back here again.

I cannot say enough good things about the people at Wellington drug store. They are friendly, professional, so fast and just all around amazing. You really feel cared for. I honestly wanted to hug the pharmacist at one point.