Enterprise Rent-A-Car

Had to cancel my reservation. No available car but online booking shows it's available. No feedback after several phone calls.

Got a rental. Car was not clean and i waited for 30 minutes for anyone to show up despite calling and informing them that I was waiting at the office.

We had an excellent customer service support from the Branch Manager, Amanda. She is amazing, a great help. She went far and beyond to facilitate a car for our March break vacation, spending an hour to resolve a problem related to our CC.The car was not the best, which, is something I understand because this Enterprise branch is mainly for Insurance replacement, BUT, the support we got from Amanda will make us to rent again from this Branch next month... Thank you Amanda.

My experience at this location was great. The location manager, Amanda, and another person were very helpful and efficient. Vehicle was clean and ready to go when promised. Drop off was seamless. I would definitely use this location again.

Reserved a car two months ago, got a call the day before saying they don't have a vehicle for me. What's the point of reserving a car?

I've always used this location for a number of years. The staff are so friendly and accommodating. The gentleman saw I was going to order a ride share to the airport after I dropped off - and volunteered to drive me! Thank you!

Went there on two occasions, both times no staff present and called their help line multiple times yet no answer. Waited for half an hour and still no response. Had to travel to 2 other locations and finally was able to get a vehicle. Do not book here and save your time and efforts.

Booked a car rental for 11 days at this location. Car was did not smell good and later discovered that the tires were worn out while travelling and the car was not safe to drive. I had to change my route completely to get to the nearest Enterprise location to exchange the car, when I got there they confirmed that the tires were worn out and offered a smaller car as a replacement. Do not book a rental at this location and look elsewhere!

Check-in: average. Only 2 associates at this locationState of the vehicle: mediocreM’y car wasn’t cleaned. The person before me was a smoker and the car still smelled like it. She had left personal bills in the car and the location had not taken the time to thoroughly clean the car before handing it to me. Carpets were dirty, chairs were dirty, coffee spilled.I believe professionalism is key especially in a business when you are trading off items from one person to another. I left my garage opener in the car as I returned it and as expected, they handed off the car to someone else without cleaning it. I called the branch two days after returning the car realizing my mistake, the representative assured me that they had my garage opener. I went to pick it up only to find out that I had been lied to. I was assured a follow up would be done the next day. It has been over a month and still nothing.I called again and was simply told: At this time, we do not have a garage opener for you but we did clean the car. Basically insinuating that the opener wasn’t in the car in the first place. Why would I lie about letting my garage opener in a rental?So unprofessional. Customer service tip: Hey, sorry we lost it, we will gladly reimburse you the price of a new one.Never renting at this location again...

Called for a rental car pickup in 24 hrs, then I was put on a waiting list as there were no cars available in the entire city". I was supposed to get a call back