The WORKS Craft Burgers & Beer
736 Reviews
$$
- Wednesday11 am–9 pm
- Thursday11 am–9 pm
- Friday11 am–9 pm
- Saturday11 am–9 pm
- Sunday11 am–9 pm
- Monday11 am–9 pm
- Tuesday11 am–9 pm
About the Business
The WORKS Craft Burgers & Beer | At The WORKS, we are obsessed with making WORLD'S BEST BURGER! We start with only fresh Canadian beef
Contacts
Website
Call Us
+16132470406
2525 Bank St, Ottawa, ON K1V 8R9
Hours
- Wednesday11 am–9 pm
- Thursday11 am–9 pm
- Friday11 am–9 pm
- Saturday11 am–9 pm
- Sunday11 am–9 pm
- Monday11 am–9 pm
- Tuesday11 am–9 pm
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- LGBTQ+ friendly
- Wi-Fi
- Transgender safe space
- Takeout
- Dine-in
- Wheelchair accessible seating
- Wheelchair-accessible washroom
- Healthy options
- Vegetarian options
- Lunch
- Dinner
- Dessert
- Seating
- Good for kids
- Washroom
- Casual
- Cozy
- Family-friendly
- Groups
- Accepts reservations
- Fast service
- Alcohol
- Beer
- Cocktails
- Coffee
- Hard liquor
- Quick bite
- Wine
- Bar on-site
- High chairs
- Outdoor seating
- No-contact delivery
- Kids' menu
Recommended Reviews
D R E W
04.09.2023
The WORKS Craft Burgers & Beer
Wow this place has great burgers! Traveling with a colleague, who is gluten allergic but it was no issue as they offer GF buns on all burgers.Really loved the vibes here with the measuring cups for your water, the funny bathroom signs, and lightbulb salt shakers. Service was great also, but the food is the star.I had the Black n Bleu with an Impossible Burger and it was fantastic. Upgraded to poutine which was delicious.All in all a great meal, great service at a great price.
ZQ QZ
30.08.2023
The WORKS Craft Burgers & Beer
Dined on Monday June 3rd, around 6:00pm.Ordered the Obi-WAN burger - it was actually very good.Only one server but she was efficient - she served the inside and the outside of the restaurant. She was pleasant, calm and served us well.Atmosphere - not sure about your choice of music!
Angus Mak
25.08.2023
The WORKS Craft Burgers & Beer
Super slow but pleasant service in a completely empty restaurant. Burgers are small, dry and only taste burned. Poutine is tiny and not that great, milkshake is not that great, the onion rings are fine. Every surface is a little sticky and there is a exposed electrical panel I had to stop my nephew from touching. Overall, it’s an overpriced burger place serving burned burgers.
Jason B
23.08.2023
The WORKS Craft Burgers & Beer
Burger was burnt, I would have rather had a frozen giant tiger burger made in a toaster. Also out of most toppings and service was self serve I think because we never got our waters. Bathrooms had no soap and garbage can was overflowing onto the floor.
MOE
01.08.2023
The WORKS Craft Burgers & Beer
This is my preferred location of The Works, and we've been patrons for many years. Regrettably, our most recent visit didn't live up to past experiences. The quality of the food and its presentation were noticeably inferior compared to our previous visits.The food was presented in a noticeably smaller tray, with side fries served in a stainless steel bowl that seemed more confined. Both the burger bun and patty appeared smaller than usual, while the typically generous serving of sweet potato fries was diminished and disappointingly oily and overcooked. The excessive oil collected at the bottom of the bowl, which was off-putting (see attached photos).Our experience was further marred by a confusion over coupon redemption. We received a coupon from this specific location in the mail, but the staff seemed uninformed about its validity. It was only after verification with the management over the phone that they acknowledged it. Additionally, a member of our group had a birthday coupon issued via email from The Work's corporate office, and the staff insisted it should be printed out. We clarified that the terms and conditions did not stipulate a printed version, but only required an ID to be presented to the staff. After another call to the manager, they exceptionally" accepted it. Given we've regularly used birthday coupons since their introduction
Jon McLean
24.07.2023
The WORKS Craft Burgers & Beer
Only one star as I have to give a rating.There was one server (Saturday afternoon with the mini comic con happening) and I did tell her I understand many of the issues are from being understaffed. She did not get my children's burgers correct at all we ordered the Julian's ca$h burger for both, she put in Cheese please, I had to ask twice for my daughter's drink.Three times I had to ask for the tower of rings(which came out burnt and inedible) the fries that came with all of our burgers were about as warm as my grandmother(dead since 08)The burgers were at best the internal temperature of a tauntaun (lukewarm) but so unbearably tough that we couldn't eat them. I literally choked down three bites and left it. As did my children... I certainly wasn't forcing the kids to eat both not what was ordered and burgers about as dry and hard as your average hockey puck.The other adult members of my party choked down theirs because one being diabetic, had taken insulin so it was a must eat situation... the other had a time out and needed to eat or he would be feeling more unwell.I did pass my commentary to the server reference the absolute gong show in the kitchen...Also the lights leading down to the bathroom...there weren't any, and I asked why, was told they're not working.I was tempted to refuse payment, kind of hard to justify a $70 tab on cold garbage but I did order it and it did come after MORE THAN AN HOUR.There was a time when a trip to ANY location of The Works was a treat, the service was excellent and the food was better... that time was certainly NOT TODAY...Seriously, if you don't like having a Works franchise sell it to some one that cares about the brand and the patrons.
Ethan Plotkin
22.07.2023
The WORKS Craft Burgers & Beer
It’s close to the Ottawa airport and I find it’s a safe space to grab a bite on my way out of town, without stressing out.Good crew. Good burgers. Good beer. Fun and funky decor. I’ve been back a few times when visiting Ottawa, and I’ll be back again.
Ashley Strout
21.07.2023
The WORKS Craft Burgers & Beer
I love The WORKS! I've been to a number of their locations all over Ottawa, and this location is a great one! Friendly staff, amazing food, and sitting by the open window? garage door? on a warm day is very nice. I'm sure I'll be back!
Paula Place
20.07.2023
The WORKS Craft Burgers & Beer
We had a nice dinner here last night. Service was great and food arrived quick and was good. I did find it a bit pricey for what you get ($20+ for adult entrees, $10 kids meals) and the spicy chips were way too spicy with no type of a mayo dip included.
tamim elakad
13.07.2023
The WORKS Craft Burgers & Beer
Where do I even begin with my experience at Disgusting Diner? This so-called burger restaurant managed to reach new lows in terms of taste, service, and overall ambiance. If you're looking for a dining experience that will leave you regretting every life decision that led you here, then this is the place for you.Let's start with the burgers themselves. I have never tasted anything so utterly repulsive in my entire life. The patty was a sad excuse for meat, cooked to a rubbery texture that would make a shoe sole jealous. It was devoid of any flavor, completely tasteless, and left me questioning if I had accidentally bitten into a cardboard cutout instead. To add insult to injury, the buns were stale and seemed to have been sitting out for days, resembling hardened hockey pucks more than anything edible.Moving on to the toppings, if you can even call them that. The lettuce was wilted and brown, as if it had been forgotten in a forgotten corner of the refrigerator for weeks. The tomatoes were unripe and flavorless, resembling tasteless plastic slices that had been artificially colored red. And don't get me started on the cheese – a processed, plasticky substance that refused to melt, clinging to the patty like a bad joke.As for the service, it was an absolute nightmare. The staff seemed completely disinterested in their jobs, lacking any semblance of customer service skills. They were slow, inattentive, and seemed genuinely annoyed by the presence of customers. It took an eternity for my order to arrive, and when it did, it was cold and sloppily assembled.The overall ambiance of the restaurant was equally disappointing. The place was dirty, with sticky tables and floors that made me question the cleanliness of the entire establishment. The lighting was harsh and uninviting, and the decor was a haphazard mix of outdated, mismatched furniture that seemed like it had been salvaged from a thrift store.In conclusion, Disgusting Diner is an absolute disgrace to the concept of a burger restaurant. From the tasteless, poorly cooked patties to the stale buns and lackluster toppings, everything about this place screams culinary disaster. Add to that the abysmal service and grimy atmosphere, and you have a perfect recipe for disappointment. Save your taste buds and your sanity and avoid this place at all costs.
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2525 Bank St, Ottawa, ON K1V 8R9
The WORKS Craft Burgers & Beer