Scotiabank

I have worst experience of my life with this Scotia branch I went to this bank to increase my credit card limit on 26th of January 2023 where I had an appointment with “Rida Butt” she advised me to apply for additional American Express credit and keep both of your credit cards.then, the system was not working so she said she would do it later and she would let me know later. Today, however, is 22nd march 2023 almost two months. Neither she answered my calls and nor she replied me back.

Look out for Jonathan Assani, the financial Advisor at Robert spec branch. Excellent customer service, and has in depth knowledge of the products and services. Does regular follow-ups to ensure we are up to date with offers and services provided by Scotia Bank.

Always had a great experience here! From my initial spontaneous visit to explore their products - which solved all of my problems and more, to account opening - which took under an hour for 5 services, and account maintenance - making it easier for me to manage my funds, the team has always been professional and knowledgeable. If this remains as is, I do expect to deepen my relationship with Scotia over time. They are certainly outperforming other institutions I do business with.Logistically, the branch is also very convenient, due to their central location. They also have a specific customer parking area and validate parking.Update: 6 months working with this branch and they're still outstanding! Everyone I've worked with here has been fantastic both when it comes to getting work done and the experience of doing so. As a result, my relationship with the bank has become quite developed.

My sister got Rida Butt as her financial advisor to open up her bank account and she was amazing! The process went quickly and smoothly. She was punctual, made us feel comfortable and we had a great conversation. You can tell she honestly cared and gave my younger sister some great advice for banking as a beginner!

Spoke to some illogical human named Randy Mahato. He was probably the most non helpful person I've dealt with in my life and he was insinuating that I should figure this out to begin with instead of calling him as he has other calls. It was such a horrible conversation altogether, we were just trying to pull our own money out which was returned with a blunt You should have figured this out sooner

This is the best Scotiabank branch I have ever seen. Management is good as always. Also Randy Mahato is the best advisor you can have!

Thank you Scotiabank and especially the Financial Advisor Jonathan Assani! For helping my parents with there banking need and mortgage. Jonathan went above and beyond for my parents and they thank him very much. They would recommend if you need any financial needs to go to Jonathan!

Very professional stuff, super service, very polite and knowable advisor Rida Buff

You have this Manager by the name of Alan Paul...The gentleman is knowledgeable, patient with his customers, understands the concept of giving the customer a great moment of truth, has fantastic product knowledge and ofcourse you can see that he is dedicated to his role and enjoys what he does.The customercentricity that he has shown in handling a complicated matter is noteworthy.Kudos to your HR and the branch head as overall I have only had good experiences at the branch...There are other great customer-centric executives, special mention and thanks to Laurie, Jaya, Aria, Layla and Emily. Your talent recruitment is phenomenal.There is a reason why customers trust the brandname of Scotia and there is that inherent expectation that your genuine requirements will be fairly addressed.

To be honest, Scotia Bank 2 Robert Speck Parkway Mississauga does not even deserve 1 star. The branch staff are insensitive, uncaring and restrictive. They love to harass for no valid reason. There was an urgent need for a demand draft and there was sufficient balance in the account. Account is satisfactorily operated since the beginning. However, the teller refused to issue the draft. Finally they gave a draft in the account holder's name itself which was of no use. Even the manager supported the unreasonable and wrong action of the teller. I even found their online banking cumbersome, confusing and not user friendly. For personal banking, I found Scotia services and processes not conducive. I do not recommend Scotia.