College of Dental Surgeons of Alberta

Southside Dental Medicine Hat - I paid the full cost for an Implant/Crown because my AB Blue Cross plan did not come through while I was at the office. It arrived about 4 days later. However, Southside Dental did not contact me to let me know that they now had payment from Blue Cross. They did not let me know that I had a refund coming to me. Instead, they decided to order a Night Guard, that I had cancelled and give me a credit. They should have contacted me about the refund and should never have ordered the Night Guard. I understand that it is difficult to contact myself by phone because of my COVID-19 work schedule, but it appears they made not effort to do so. It has taken 3 weeks but I now have my refund!

Quite useless, and they are companions/friends with the Dental offices they govern.I called with an ethics question of Clearwater Dental telling me that my children's wisdom teeth don't need to come out, but should do it anyway because of my dental insurance. Finding this very unethical and money hungry, I called and spoke to staff there. She called Clearwater Dental, who informed them that they were looking out for my children's health" and I was left a voicemail from this office telling me that. How can it be looking out for their health if it isn't necessary and they admitted it was for insurance? So I called back to ask

ADA&C has only provided me with best support and guidance. Katherine, Tabitha, Denise, Laura, Lynn..everyone has been nothing but professional and kind. These jobs to regulate highly sensitive profession come with extreme delicacy and these super humans are doing excellent job at its best. Respect!

I filed a complaint about my former dentist and the ADA&C did absolutely nothing. Now I require two sets of braces and surgery among scans and other costs.

Only gave 2 stars as they are quick to get back to you. However, there is nothing they really do but slap the wrist of a dentist & let them & their office be iin control of patients rights, even ones who are no longer patients.

Incapable of actually following through with completing an investigation when a complaint is filed. The only thing that transpired was numerous letters back and forth from myself and the offending dentist saying the same things, with my letters saying things along the lines of requesting a proper investigation such as comparing imaging from this to my good dentist, and nothing ever occurred. It got to the point where I didn't even bother anymore and sent a complaint to the Canadian version of this association in regards to THIS association. I'm very likely not going to get any kind of resolution, but I'm glad that my dentist that I had been seeing regularly before the unnamed POS dentist is honest, caring, and does not put making money above the well being and health of his patients.

I'm not leaving a review only a response. All these comments and complaints and not one attempt by this organization to CONTACT the individuals and MAKE THINGS RIGHT!?That's why this world is going down the toilet. No more care, no responsibility, and if you happen to complain (which is the only thing that should change things) you must be wrong. Shame on ADA

They are the indirect spokespersons for dentists. They do not act as a governing body. I provided them all the proofs of undue charges by Go Dental in Calgary. The Dentists refused to provide a copy of the invoice. Dentists charged my credit card without authorisation. I sent written complaints.ADA responds by a registered letter paid for by tax payers and fail to address a single issue that was brought forward. They said basically it's between you and dentists. So dentists in Alberta as well as ADA treat public as ATM with no accountability to anyone.

Ongoing case" but let's just say they have not REPORTED HARM

I was looking for support and change. I thought having the Alberta Dental and College is a respectable entity to support and protect consumers in Alberta. I read every review posted and the Association seems to be, just, as bad as the terrible, abusive, an outrageous and out of control dental services in Alberta. I am in the Edmonton area I had to have dental services for 30 years and had never find a fair, competent, ethical, professional dentist. It is really outrageous and more people have to complaint. I just heard the news last night about the government taking the airlines to court. DENTIST have to be taking to the SUPREME COURT of CANADA it is too much, too long and too many people being ripoff and deserving from an essential health field to all Canadians. I am going to try it and write my letter of complaint to the ADA.