Courtesy Subaru

This is the best after the sale service I have ever received. I ran over a dead frozen deer while passing another car on the interstate. Concerned, I asked them to check if there was any damage. They checked out my car, washed it and reassured me there was no damage. No charge! Wow!

Purchased a used vehicle as is no warranty from here and had issues a few days later. Spoke with Travis in the service department they attempted to fix the issue but had no success so they brought the car to a different place who specializes in this type of vehicle. Meanwhile I was given a very nice loaner to drive while my car was being fixed over a large span of time. Subaru paid for the repair and was extremely accommodating without a doubt would do business with again.

Updating a previous review because Travis, the general manager righted the wrong very promptly. 4 stars because I can't recommend the service department, but overall, there are some great people at this dealership. Carol Friend was an awesome salesperson to work with!

I've been a Courtesy Subaru customer for a long time and several cars. The service department is excellent and takes quick care of whatever I need. Sometimes, without an appointment. The whole business is full of friendly, professional folks who will take excellent care of your car. MB

Having moved from the Northeast I needed to find a quality Subaru dealership for routine maintenance and more. I stopped by once, and after that, I knew this was where I would be coming for the duration. More recently, I scheduled my first major service job and could not have been more pleased with the outcome. Professional, clean, and accommodating. Great selection of Subaru's and outdoor gear for the car and self (shirts, hats, gadgets, and the usual bigger items for racks etc.) And yes, free Starbucks and Snacks!!!

Had my oil changed, safety check and tires rotated. All good! Car continues to run smoothly. All good. Folks in Service know what they are doing. Great cars!

I've been a repeat customer with my 2011 Subaru Outback - Their excellent service, quality work and fair pricing keeps me coming back. I particularly appreciate the extra mile that Service Advisor Dewayne Ashley went on my recent visit - THANK YOU!

I live in the southeast but am originally from the Rapid area. I have a 2021 Outback. I have been temporarily in the area here for a few weeks. I had a nail in my tire the other week and received almost instantaneous service from a great employee. Next, I was checking my oil because I am about to make the 1500 mile trip back home, and noticed my drive belt had a bad spot. It’s Saturday, and I was stressed that I’d have to wait extra days for a belt. Fortunately, there was a belt in stock! I was in and out in under an hour! The nail in the tire was like 10 minutes. I am so impressed. The Subaru dealer where I am from needs to take notes! I would have been waiting for HOURS at my Subaru dealer back home. Anytime I have to visit that dealer, it’s stressful, bad communication, and too often, apathetic employees. The guys I dealt with at Courtesy were fantastic. I tried to tip them, but they refused. I wish I would have gotten their names to mention them. They deserve raises. I thank God for you. Edit - it’s hard to read, but on my paperwork it looks like the man who helped me today is named Jason Shearer.

We were on a road trip from NW Indiana. I took our 2011 Outback in because of concerning knocking sounds coming from the front driver side. Matt in the service center took care of us. Rotated the tire, tightened the lug nuts (loose lug nuts was the root cause of the knocking sounds), washed the car, replaced a brake light, at no charge. This is why our family is a Subaru family. Thank you Matt and the Courtesy Subaru team!

Went in for an oil change, tire rotation, and a door weather strip was falling off. As always, Courtesy Subaru always does a great job! Everything was addressed and they brought my filters out to show me they were in need of replacing, where most places just tell you that it needs to be done, they prove to you it needs to be done. Their waiting area is equipped with coffee, tea and snacks and multiple types of seating which are always a little too comfortable! They always put my car through the wash, while it doesn’t get everything, it gets the big stuff and I appreciate the gesture!