Express Jewellery Repair

The staff seem very friendly but their work was not so good. I had a ring sized up and you can see the line where they cut the band and the stone on my ring is now dislodged and cracked from its mounting space. The price seemed good but you get what you pay for I guess.

I stopped by hoping to get my medic alert resized, and the gentleman there was awesome! Kind, quick, and great work!

This place is absolutely amazing!! I called from out of town and asked if they could size my ring for me in a day due to me only being in the city for the night!! I was able to drop off my ring and they had It done for me in an hour!! I would definitely recommend this place!! Amazing service!!

Dropped my wedding ring off here in need of repair. It was dull, missing a diamond, had broken prong, needed to be sized, appraised....so much. They were AMAZING!!! Kind, friendly and knowledgeable staff. Got my ring back in record time, price was exactly as I was quoted and such great prices. My ring looks brand new and perfect!!! Highly recommended these guys. This is the only place I will go moving forward!

High quality work. I needed to get my wedding rings sized and everywhere I went, I would have to wait weeks to get them back. When I went into express jewelery they were extremely helpful, have goldsmiths on site and I got my rings back the next day. The whole experience was excellent. And they were the cheapest out of all the places I went to.

They made the whole process of getting my wedding band resized so stress free. Very nice employees… dropped off my ring on Monday and it was ready for pick up on Wednesday! So pleased!!!! Highly recommend .

I came here excited to get my necklace repaired after reading such great reviews!Arrived with my necklace which I’d purchased from Etsy and was quoted $35 to get the chain reconnected. It seemed like a lot given my necklace didn’t cost that much but it sounded better than throwing out an otherwise perfectly good necklace.I returned after 5 days (a little slow!) and found my necklace in excellent, repaired condition. Sadly, it gets downhill from here.When I had dropped off the necklace, the guy at the desk had told me I can hang onto the charm while they repaired the chain and I figured that makes sense cause I’ve been able to easily it slip on and off / change it out before. But after repair and when I got home to put the charm on, it wouldn’t loop through onto the chain. So I was stuck with just wearing the chain. I figured when I found the time again to go back to the store, I would see about getting them to put charm back on…In the meantime, I wore the chain for one day and it broke again :(. I was not doing any rigorous activity while wearing it so I don’t know how this keeps happening. Maybe the link is too delicate?Anywho, I guess I’m back to square one. Disappointed.*EDIT: My issue was resolved!! Thank you Express Jewellery for your excellent customer service!* updated from 2 stars to 5.

Experience started great! Friendly service when dropping off a valuable pearl necklace for repair and restringing. We walked there, and they also let my dog come in. Was told 1-2 days for a call for repair quote. Never heard any information, and by day 3/4, was starting to get worried as no one could give me a firm answer or quote. Glen ultimately called me, and explained that they only have one jeweler who does pearls and he was unavailable prior. They had the work done the very next day, AND did at half price to make up for the inconvenience. They definitely made it right, earned my trust, and will return for future repairs. FYI, pearls may take a bit longer than your usual precious metals:)

They did a great job on our three wedding/engagement rings, two were previously cut and really bent open in the emergency department as they were too small and wouldn't come off. The rings came back shiny, clean and looking new again. We couldn't tell they were cut in the first place. Really fast service, done in 24h. Fair pricing. Highly recommend!

Dropped off my new engagement ring for a resize and it was ready the very next day. I also brought in some rings to be cleaned and a watch in need of a battery. All of that was done while I waited. Very friendly staff and such a cool place to browse. Definitely recommend!