Moonlight Natural Pet Store

Best pet food store I’ve ever purchased from. They have brands and foods I’ve not seen anywhere else, and our cat LOVES it!!Super friendly and helpful as well. Can do custom orders for that extra finicky pet :)

I've been shopping with Moonlight Natural Pet store for past 6 months and they are by far one of the best pet store in Vancouver. The staff are very knowledgeable and helpful without being judgmental and pushy. I have a 17 year old dog who is very selective what he will and can eat due to health issues. Moonlight has been so helpful helping me find the right food for him, answering all my questions and even gave me samples for my dog to try before committing to a full sized bag. Also, they have one of the best selection of raw dog food in the city at decent prices. If you are looking to support a small local independent business, pls give this store a shot.

I ordered many products from Moonlight in preparation for our puppy. The online experience has been a breeze. You can tell the products they carry are well-curated. Local delivery is easy to schedule and fast. We recently had a chance to visit the store, which was clean and organized. The staff was very friendly and helpful. Our pup even got a short training session with some yummy treats. Overall, delightful experience!

Moonlight was fabulously fast in getting my order to me in Ontario whilst on holidays! Thank you for the little extra treat for my black lab, Walt. He loved the dried salmon snacks! Felt like getting the same wonderful customer service when we go to your store! Thanks all.

I have been a devoted customer for nearly three years, and I can't speak highly enough about their exceptional service. The knowledgeable staff has always been incredibly helpful, providing expert advice and guidance on canine nutrition. The quality of their raw dog food is top-notch, leading to significant improvements in my dog's health. Plus, the convenience of ample parking, especially before 3pm, makes every visit stress-free. I highly recommend this store to fellow dog owners looking for premium raw dog food and excellent customer service.

I have nothing but positive things to say about Moonlight. I have so much gratitude to everyone on their team for always caring so much for helping me find what I need for my pets. They go above and beyond anything I've experienced at any other pet food/supply store and I always recommend them for paw-rents considering dietary changes to higher quality food (of any format.) Their delivery option is really convenient and their points program is the best I've found (I may or may not have done the math to compare to other options =P ) I also appreciate how they listen and consider bringing in other brands, product categories, etc. Thank you Moonlight!

Best pet store in the city. Owners are super attentive, quality of products are the best you can get, and they always go above and beyond. They do deliveries twice a week if you can’t pick up, and will even custom order items that they don’t have. They also reward customer loyalty with points and discounts. I am not affiliated, just a big fan that chooses to support a local business run by passionate owners.

Had a great experience shopping at Moonlight Natural Pet Store, the only store that had the rain poncho I wanted for my dog in his size. Shipping was great, it came quickly & the Packaging was great small enough to fit in my mailbox (small recyclable paper box). Great experience! Thank you & we wish your small business great success.

We absolutely love shopping at Moonlight Natural Pet Store, From the moment we walk in the door, we're greeted by friendly and knowledgeable staff who are always eager to help us find exactly what I need for our poodle and our siberian.The store is always clean and well-organized, which makes it easy for us to navigate and find the products we're looking for. This store has an incredible selection of high-quality raw and cooked pet food, treats, toys, and accessories. Whether we're looking for our specific brand of raw food or a fun new toy to spoil our pets, we know we can find it here.But what really sets this store apart is the exceptional customer service. The staff are always happy to answer our questions, provide recommendations, and even offer samples so we can try products before we buy them. And if they don't have a specific item in stock, they're always willing to order it for me.Overall, I highly recommend this pet supply food store to any pet owner looking for a friendly, knowledgeable, and well-stocked place to shop for their furry friends. Keep up the great work!