AJ's Pets & Things

Excellent attention. All animals are very well cared for. We ate an oez betta and I had problems with my card. I went back the next day for the fish and found it with a sold sign: they were waiting for him to come back for it. Thank you very much for such a nice detail.

Love the store , but my favorite part is Leonard, their beloved store mascot.He just melted into my hands and didn't want me to return him to his perch!Also got a cat tower that my cats love!

Great little store for all your Aquarium and pet needs! Got an aquarium set up for my son.

I have nothing but wonderful things to say about the service I have received. They have gone so above and beyond to help ensure that I receive exactly what I'm after for my salt water tank. The reviews do not lie the customer service is beyond exceptional. Highly reccomend aj's pets and things for all you pet needs :)

Thank you for going over and above to hear what happened and to credit me. Your customer service is mind blowing.I have shopped there many times and always enjoyed it until now. I bought 5 female guppies and 1 male on Tuesday. 3 of the females died the next morning and I told them but they didnt say anything. Now it is Saturday morning and another is dead and the last female is not looking good so I called. They said the female guppies are quarantined and not for sale right now and they wont help me because they only help if I call in the first 72 hours. Which I told them the next day. So I will not be shopping there anymore and neirher will my family. Especially because the rest of rhe female guppies are quarantined now so obviously I was sold bad fish. The rest of my fish in my tank are fine. Unreal.

Great experience with this store. Staff are very knowledgible with products and questions about various animals. Drove 45 mintutes to come to this store and will return.

Ok service, but everytime I go in to get crickets for my dragons there are dead ones and tons of other bugs. I have found huge spiders, different kinds of larvae, and other assortments of bugs. And they say that they add extra crickets to make up for the dead ones, but dead crickets still release a toxin that kills the others.

We had a friend pick up a few fish and we had a slight mishap with one of our fish not making it home alive after about a 3 hour trip. These are the things I consider you as the consumer to check before leaving a pet store.-separate bags for your fish-make sure there is enough water if you have multiples in one bag.We ended up chatting about our situation and my concerns. I fed some constructive criticism and in the end we worked together to hopefully have more positive outcomes. It wasn’t so much about the replacement of the fish as it was more the quality it has for chance of survival under stressful circumstances with longer travel. I felt the staff at Aj’s took my concern to heart and can better educate existing and future staff on better packing procedures to prevent loss for both the store as well as the customer.The salt water show tank at the entrance is well taken care of and gorgeous, one of the cleanest I have ever seen. The store is well stocked with supplies and tanks to purchase, and the cats are a cute added touch to the store.