Pandora Jewellery

Had an awesome experience with Jeniffer. Very professional. A must visit, she's well verse in the Pandora product. Definitely worth my 5 stars.

Customer service was great. The store was clean and welcoming. Lots of fresh display pieces.

I have mixed feelings about this place.On one hand I like the brand itself and I would call myself a loyal customer.On the other hand I don't feel comfortable coming to this location. The experience reminds me of a scene from Pretty woman movie where Julia Roberts is trying to buy something at a very expensive store.I mean, this is not an expansive jewellery. Why would they behave as if selling Ferrari then? Does it really make customers feel welcomed and appreciated?

Very upset with my service at this location. I had purchased a ring from Spicer Jewelry (the pandora portion) in Saint John and the girl had given me the wrong size ring. I was in Moncton for the week and hoped to exchange for the proper size. The women told me they get “bad reviews from the spicer in Saint John”so they did not like to do exchanges from this store, then proceeded to tell me there was a scratch in the ring. I have not been able to wear the ring yet as it is not the proper size. She was very rude and dismissed me after the “scratch” was seen…

Very dissatisfied, came in today to exchange a bracelet purchased for me as a gift, item was in original packaging never opened or worn and I provided the receipt. They informed me that this store was privately owned so they can't exchange anything bought online, I have read both the policy and receipt which indicates any pandora store can accept an exchange. I will be calling customer service tomorrow to ask about them refusing my exchange and inquire if this is to their standards.

My favorite fashion jewelry brand, there are pretty and goes well with different type of clothes. this location carried a lot varieties. The stuff are friendly too. Sometimes they have amazing promotion like over 70 dollars get a free charm, something like that. I always wait for the promotion to get what I want for a long time, on some holiday the store would be busy though, so be sure skip the rush hour.

Loved it got two beautiful charms related to our visit to Canada

I am exstemely upset with Pandora. Specifically Moncton. I received a beautiful rose gold plated bracelet a year ago as a gift. Two months after receiving the bracelet a stone was lose. They did repair the lose stone. Just yesterday the bracelet snapped in half and randomly fell off my wrist. It was not caught on anything, wasn't pulled, just broke. I went into pandora and asked if there was anything they can do. Was told basically nope, nothing they can do. And that there was probably nothing any jeweler could repair.This bracelet was $200.00 dollars, rose gold plated and filled this silver. And because it broke a year later its just garbage? Are you kidding me? This bracelet had great sentiment to me, and the fact the store refused to do anything at all is very upsetting. I do understand that it is not within the mangers control to fix this because she has rules she has to follow. And its worth noting she was empathic about the situation.I am though still beside myself upset about my bracelet. Everytime I looked down at my right wrist it reminded me of someone who I love so much. Being told it was unfixable and there was nothing they could do was devastating.This is the second time I've had issues with this bracelet. I have asked loved ones to no longer purchase anything for me from pandora. $200 dollars and a year later jewelry should not be snapped in half. Jewelry is a sentiment item for a lot of people. Pandora clearly does not value sentiment, or quality.If you are looking for a sentimental gift for a loved one, I recommend shopping somewheres else. I've cried a lot about my bracelet. I wouldn't want someone else to feel the exact same way I feel now. Avoid pandora

went in with my boyfriend one night to get me a promise ring. the girl that served us was amazing. she just miss sized my ring finger. I only wore it for a couple hours. I called Monday and she said that it be ok that I could come bring it in. I brought it in today I was told I couldn't do a size trade because somehow there was scrapes. she told me I could sell the rings on marketplace and get top dollar" .my sister in law had to go in talk to the lady and calm me down while I had a panic attack. I ended up getting a size change"