Radimed - Pierrefonds

The staff and receptionist and the radiologist was phenomenon

Went here for some scans(3 times). The 2 ladies at the front desk were friendly and kind. The scan attendant was also a pleasure. She made me feel at ease. My only issue was that they could have done all my scans in 1 visit but for profitably they made me come 3 times. I understand they want to make more money but you have to consider the patient who has to miss work 3 times and how this also affects my co-workers too. At least they were covered by Medicare. Would have given 5 stars if my scans were done in an efficient matter in 1 visit. Also, they charge the patient for a copy of their own reports.

Very helpful receptionists and great staff in general. They are organized & easy to communicate with.

Horrible customer service. They turned away my mom who had an appointment and a referral but the form was filled incorrectly. I offered to pay for the test and discuss with her insurance later and they literally said no. The receptionist told us it’s just too bad for you and you can’t expect us to feel bad if your doctor made a mistake! Horrible experience, avoid this place at all cost.

My 85-year-old Mom needed X-rays the lady who takes the requisitions at the front told her the machine to take her X-rays was broke and that it would be fixed soon (we were told might be fixed within a day) we came back a week or so later the lady at the desk took her requisition and told us to sit down and they would call her (there were 5 other people ahead of us) so after waiting a long time she told my Mom the machine was broke we had to go all the way by car to the Radimed in Point Claire.She should have told her it was still broke when my Mom gave her the requisition and not wasted our time. Not nice!

J'y étais pour une mammographie. Personnel déplaisant de l accueil à l examen. Aucune précaution Covid. absence de respect pour la pudeur. On se sent traité comme un animal. J' ai choisi cet emplacement parce que proche de chez moi. Je regrette. Mon expérience chez Imagix Laénnec était de loin supérieure. Je ne recommande pas cet endroit et n'y retournerai pas.