PlanetCom Managed I.T.

Amazing, knowledgeable staff. Easy to talk to, offered different options. Matthew was extremely helpful and answered all of my questions in easy to understand language(not tech jargon). Will definitely be using their services and recommending them to anyone with tech issues.

I recently had been referred to PlanetCom I.T. for my computer issues, running extremely slow and not charging properly. Dealing with Barry who was very helpful, explaining what PlanetCom could check to see if the laptop was worth spending money for the repair. I am pleased to say with Barry's persistence in finding the issues and recommending solutions my computer is now running better than it ever has after five years of continued use. I would highly recommend PlanetCom I.T. if anyone is having computer issues, very professional and the labour & parts fairly priced completing the repair as per their quote. Job well done.

Excellent service! The two gentlemen I dealt with were super friendly, knowledgeable, and professional. The service couldn’t have been any quicker, and I was pleasantly surprised by how low my bill was. This will be my go-to computer company from now on. Also, easy to find location in Sherwood Park.

You should have absolute confidence dealing with PlanetCom for any and all of your IT needs. Such an amazing and friendly local business. Carl (the president) is an absolutely amazing human being and shows great pride in his business.Deal with confidence and support local!

PlanetCom is excellent! We were desperately in need of a local IT company that was reasonably priced, quick to respond, and knowledgeable. Rob came to our rescue and solved two of our computer issues that we were struggling with for quite some time. Within 15 minutes of my initial call, Rob showed up on site. PlanetCom will be our go to from now on :)

At 9am on a Sunday, we had an accounting team go into the office to work on our year end. Servers were done from a bad update that Microsoft pushed through over night. A phone call to Planetcom to discover what had happened and found out about the Microsoft update issue, and that the owner and one of his top techs had already been working on it. We were back up and running before 11am on a Sunday!!!! Exceptional service!! This is the IT Company you need on your side!

We have dealt with Planet Com for several years now and have built a rapport with both reception and Barry ,the I T Whiz .we have always been treated expeditiously and professionally causing us to recommend both Planet Com and Barry to all we encounter seeking I T expertise. Frank & Linda.

PlanetCom came to the rescue when we were trying to get our business up and running online. I spent hours trying to figure out the tech issue myself, and when I called Carl and his team and they were able to help the next morning. We were able to publish our website and start connecting with customers hours later. Next time, PlanetCom will be my first call! Thanks Carl and Clark!

I have been working with PlanetCom for two years now. Over the last two years I have ran into a handful of major computer/printer issues; the most pressing was when my email crashed and had to get a new computer. My go to has been Barry, he is so responsive, understanding and most importantly: patient and ALWAYS fixes my problems! I can trust that when I call Barry, he will know how to help me. In today's age it's hard to find reliable people you can trust. Not only is Barry reliable but he walks you through his troubleshooting process and educates you about what happened and communicates the what approach he is going to take to find a solution. I haven't had a chance to work with anyone else because I always ask for Barry, but if the rest of the team offers the same level of service then I can confidently say that you'll be well taken care of!

I experienced a system glitch going into Christmas that prevented me from accessing our banking in any browser I tried. Being Senior Accountant, keeping tabs on cash and transactions is a critical part of my job. Barry and team worked through everything they possibly could to restore, but in the end my system needed a rebuild. They completed the rebuild of my computer over the weekend so it had minimal impact on my functioning. System is working fantastic now! They were also extremely careful to ensure all my data and programs were migrated over. Thank you guys!