L.A. Music Custom Guitars

Ordered a back-ordered Schecter E-1 about 7 months ago, Sam was really helpful and responded quickly to my inquiries. The guitar finally arrived in great condition. Thanks to Sam and the rest of the staff for great service!Cheers!

Inquired on this beauty little Gretch G9126-ACE and received a super prompt and informative response. Item was not in-stock in store, but was readily available to order. Shipping ETA, cost and service all exceeded my expectations. It came earlier then expected and has been a blast to play around with.I will definitely order from L.A. MUSIC again.

I started ordering musical instruments through these guys a couple years ago when the pandemic started. Ive never had a problem contacting them via phone regarding: getting quotes, asking questions about my orders, or just general inquiries. They've been super polite and helpful during every interaction I've had with them. My orders are shipped promptly when the items are available, and well packaged/packed. I recommend them to anyone.

I've purchased a few guitars online over the years but this was my first online order from L.A. Music. They had a great deal on the guitar I was looking for and being in Canada with free shipping made it even better. My order was shipped out the same day, it arrived a few days later very well packaged and in tune. If you're in the market for a guitar, you definitely need to check out their website.

I just want to thank this store. I am a first time customer, called by phone out of the blue because the stock of other stores were generally too generic to have the model I was looking at. Asked about the guitar, asked personal opinion of rep who answered over the phone. It's also not a pricey guitar, so that can't be the reason I got great service. I called about the Steinberger GT Pro, even pointed out an item wasn't updated on the site. I expected to feel rushed, get attitude, or defensiveness, and definately not any useful input on the guitar. Instead I got calm straightforward input from Sam. They didn't have the colour in stock but offered the off colour and kept the price the same. I had never called before or built any 'rapport' to get to talk about the guitar briefly or offered a good alternative. Sam made it enjoyable and easy to deal with this store. So, I will be back.

Absolutely Phenomenal.I’ve had a few separate interactions with this company, buying a few guitars, cases, accessories, etc.I can honestly say that I have never had a bad experience!Customer service is always active in trying to help make transactions smoother, and they keep you up to date with regards to shipments, delays, and have even offered me discounts in the past!Very trustworthy, very helpful and informative, 5 stars.

I got my Hughes and Kettner Black Spirit 200 Guitar Head and Schecter Hellraiser Series guitar, everything was pretty good. Thanks to Sam and LA Music team for the support.