Jobsite Workwear

Very helpful staff and friendly. They had what I needed.

Charmaine is the most helpful person at this location. Need work boots? She’ll help, need new work pants? She got you. Need winter gear and can’t find your size? She’ll find it. Need more people like this on the floor! Good job Charmaine!

Susan and Darlene were excellent and found me the perfect work boots over the phone so I could stop into the store , on my way home , to quickly try them on and be on my way! Thank you both very much ladies! You were very pleasant and professional to deal with. Great job! I love my new boots.

Terrible return policy live hours away from the city and wanted to return something when we got there turns out 10 days return policy

We met with Susan, she was extremely knowledgeable about the products we needed! She was more than willing to go out of her way to give helpful suggestions, and even went as far as to giving us an extra student discount for apprenticeship. Would highly recommend this awesome store to anyone!

Absolutely no customer service at this location they are there for your money and nothing else. I bought a pair of timberland pros boots and went to work in BC wore them for a week and my feet got bruised using them with my orthopedics i went to my doctor to see if they needed to be adjusted he told me it was the boot it was to steep and the heel to high so that manufacturer had to go. 370 dollars they let me eat nothing they could do but exchange for the same product i cant wear, they watched me leave the boots on the counter and eat the 370 and they said nothing as i walked out. They dont deserve your money or youre time cause when it counts they are of no help no exchange no credit nothing but silence as you leave

Had purchased a $200 Altus FR hoodie from 111 ave location and had returned shortly after due to the teeth of zipper falling out. Figured it was a one off so I had them replace with exact same sweater, only to experience the exact same situation a week later. I was told this has never happened before but after speaking to several people in a camp of over 1000 people, I was informed this has happened to many. When speaking to manager about said situation, I was confronted with hostility and called a liar by manager (Kelly).I understand that warranty is not offered on top of warranty but I was unable to even voice my concerns with inferior product without being shamed for doing so. In saying that, I would not recommend shopping here or any Jobsite Workwear, as they sell products from 2nd and 3rd parties and refuse to take responsibility for faulty products. Not to mention staff was very rude and condescending. Spend your hard earned money elsewhere. I will also be encouraging those that had approached me at work about hoodie, to share their experiences as well if they haven't already.

I had to grab a pair of boots, and a safety vest the other day, and happened to be in the area. The staff was friendly and helpful, and I was able to find exactly what I was looking for. I can't speak to the quality of the products yet as I'm yet to try them out. But the store itself was neat and organized, and the experience was very pleasant.

If you hate excellent customer service, this place is NOT for you.

Boyfriend bought a hard hat from there and ended up finding the inside was cracked once we got home, however the store was already closed at this point and my bf needed to wear it for work the following morning. After work we returned to the store to find out all hard hats are final sale, however this incredibly nice young staff member with long blonde hair and a shaved side of the head made one phone call and was able to switch out the inside for another one to be covered by the stores warranty. We were incredibly grateful for how helpful and friendly this specific staff member was. Will return based on her customer service alone!