Babies'R'Us

We visited babies r us on Sunday September 4th to open a registry. After speaking to an associate she opened up the account online and basically told us to use the price tag to add any items to our list.., as first time parents this was a daunting task as we didn’t know where to start then we fell on Rachel…. Not only was she EXTREMELY knowledgeable but this employee went above and beyond to help us with our choices she was incredible to say the least very patient, motivated and genuinely caring. Manager/ Director of the store I hope she gets the recognition she deserves definitely deserves more than just a raise . Thanks again Rachel!

Pretty good store for kids. But expensive.

Very helpful staff!

Toujours un excellent service de la part de Zulema dans la section Bébé. Elle nous a toujours servies avec pure honnêteté et patience. Elle travaille de son coeur et ca parrait. Merci beaucoup pour ton formidable service aux clients! Ta volonté d’être toujours disponible et nous servir immédiatement est grandement apprécié. Je vous conseille de vous présenter à baby r us/ toys r us de Daniel-Johnson Laval pour un service impeccable de tous les employés.

If you are planning on having a baby registry, DO NOT GO TO BABIESRUS. I made a mistake and thought that this store is reliable and decided to have a baby registry at BABIESRUS. I selected 75 items and sent the link to my guests. Please note that a lot of items cannot be bought online, you have to go to a store. Not a great experience when you have guests who live outside of Canada. One of the items on my registry which is a baby crib mentionned as bought. I was happy of course. After waiting for 2 months, I have not received baby’s crib. There is no customer service and when you call the store, they tell to go online and chat with a representative. I was told the item was bought online but no one can tell me where the item is and what is the status of its shipping. This is very frustrating experience for a mom to be. I will never recommend this store.

I've always had good experiences here. I've done a baby registry and it is also my go-to for carseats or specific toys for my boys. They have a good selection.Georgia, A. has always helped me out in exchanging or looking for products that I could not find on the floor. She's very kind and helpful.

Thanks to Alex again for his excellent service. I've known him for many years now and everytime he is there he always welcomes and helps you. Don't wait till the last minute especially with this pandemic. Get your Halloween stuff before the rush.

Good place to buy kids toys if you're on the hurry!!

Today I needed some help finding a kitchen set found online only. Alex was nice enough to look in his system and found one in stock at their store. Very satisfied with his service because he took the time and actually found it in store.And Georgia is always very nice at the cash. Very sweet and is fast for checkout!Thank you