Mountain View Dodge Chrysler Jeep Ram

I paid plenty for a used car with lots of need for repairs. They followed through on all of my concerns (eventually) and met all my expectations.

My father and I had a very friendly dealing with Mountain View Dodge and the salesman there recommend Mountain View Dodge to everybody out there looking for a sweet ride!!!!!

As a female I would never use this location with my car again. To be spoken to like I don't understand or know what is wrong with my car. I expect when I'm asking for a job to be to be done by experts that's it's done properly not putting an old bolt in because they had no new ones and then not telling me they had done it. Taking it back and being spoken down to, Patrick isn't a person that has any respect for talking to women. When my car goes in for bushing work, if they see anything else they need to advise not say the sound will wear off, really as my upper control arms needing replacing, surely when you are replacing the lower you are able to see the upper....when I call and complain, get told I will get a call back. 2 weeks later nothing. My car is now being looked after by an expert, I will never use this location again.

Great experience, things have improved. Service manager is concerned with helping clients and explaining repairs. It is nice to see a dealership willing to hire talented people concerned with customer service, recommend checking out again

A friend of mine ordered a truck. Now as a warning I should let you know that even though they don't have a slippery floor sign in the entrance, you should probably watch your step. The salespeople here are so slimy that when the truck he ordered showed up, they had the gall to tell him they couldn't honor the price previously agreed upon. He waited five months for this truck to show up and after some debating back and forth, they determined he could no longer have the truckand that they would sell it to someone else instead. As a result he wrote a bad review. Later in the sales person who was supposed to be selling him the truck wrote a review about himself in Google to try and counter the poor feedback withing Google. If you are in the market for a new vehicle I would encourage you to shop at another dealership because as a people we should collectively put a stop to people who think it's okay to take advantage of the average consumer.

I was looking for a very specific vehicle and I was put on to Dylan Gage. They didn’t have the unit I wanted but Dylan asked me to give him a day or two. Well less than 24 hours later he called me with the Truck I was after we made a deal on the phone and the finance was done that day and the truck was delivered to me the next day. Great service and fair pricing , I’m a customer for life now

I factory ordered a new truck in nov/22 direct from the sales manager and gave a $3000 deposit. Have documentation of agreed pricing and now the new sales manager will not honor the pricing, asking for $7000 more. Zero effort to resolve just threatening to sell it out from under me after waiting 5 months for it to arrive. Sales team refused to let me speak to dealership owner to try and resolve.Update: 20 minutes after posting this review; Dylan the current sales manager franticly called telling me how this review made him feel threatened and that because of this post he wouldn't sell me the truck I ordered at any price, and my deposit would be refunded in the mail. I've never been fired as a customer before, lol.Update: I emailed you a copy of the deal, which clearly stated this was a commercial order. When I made the order in Nov/22 fleet sales of 2022 model years were closed and 2023 fleet sales had yet to open, so the sale manager offered to order it retail at commercial pricing (cost plus 2%). No other info was asked for because it was (as stated on the sales agreement) a commercial deal being ordered as retail". The former sales manager was completely transparent and gave me a copy of the build list including both his cost and MSRP. The math is pretty easy

I would like to thank Thilo and Dylan and Patience for the wonderful way they treated me at Mountain View Dodge Chrysler. I love my new truck and their kindness and knowledge in answering all my questions was greatly appreciated! I highly recommend this dealership and the wonderful people who helped me.

Excellent experience! Thilo was our salesman and he made the whole process seamless. Thilo helped with every question I had and he made sure I understood everything. Thilo has completely changed my view of car dealerships and I will 100% be coming back!

Bought a 2013 3500 from mountain view Dodge and it’s the best truck I have ever owned. The team was great from sales to service. Highly recommend the team here for any of your vehicle needs.