Transat Travel

We have been dealing with Gina for a number of years and will continue to do so, her customer service is outstanding, also her attention to detail and knowing what our preferences are is priceless. Gina has also gone above and beyond to meet our needs. She is a shining example and ambassador for your brand. We have recommended her highly to all our family and friends.

Several years ago we were lucky enough select Lana Hayes for our first cruise booking and she has done several for us since. We always go back to her for our travel needs. She is always very knowledgeable and accomodating

Lana was terrific to deal with. She is very knowledgeable in the travel industry and listened to our every need and the results were great. Not only is she an excellent agent but also a very concerned individual who has time with each of her clients. She is a great listener, responds quickly to your questions and very understanding with people who have mobility issues.I certainly will be using her again when do go on another vacation.

Very happy with my experience! I have not travelled except weekend trips, for quite a few years even pre-Covid. Thus, I found researching a trip and doing the other planning overwhelming. Several people tried to say that I don't need a travel agent, everybody books their own trips now, etc. etc. but I felt having a professional in my corner was a wiser choice. Lana is super friendly and was very helpful with my particular wish list, and made good suggestions to get the most out of my travel points vs paying for things. I felt it was very worthwhile to work with a TA for the peace of mind. I'd recommend Lana to anybody wanting to work with a travel agent!**Update**September 12th I had to sadly cancel my reservation for a Maui holiday due to serious illness. Lana had to spend almost 1.5 hours on the phone with the airline and points company to undo all the work she'd done for the original booking and to ensure I now have options for the future. She worked so hard with her bright smile and professionalism intact. I felt so bad for all the work she did for me, for nothing. But I left even more impressed with her than ever and I still highly recommend Transat and especially Lana. Thank you Lana you are a star.

In 2019 Lana Hayes helped us with our first cruise and Vegas trip.She was so helpful.In 2020 we had returned to Lana to book Alaska cruise.Unfortunately covid hitTo current timeLana helped us with my retirement trip. Las VegasWith all the new rules since covid, seemed to overwhelm me .Lana has been there every step of the way.Even with my calls and messagesWe leave September 18 and without Lana and her expertise I'm not sure I would be ready to go.She is absolutely amazing giving her time to assist.Our greatest thanks to Lana for everythingLeanne and Rick Marsh

Best travel agents ever.I have nothing but great experiences when I book with them.I would recommend Transat Travel not only for pleasure trips but also for business.

Lana was awesome for our Travel arrangements. Her experience & recommendations are most appreciated.!

Lana was so amazing! She helped me plan my trip to the UK and got me some great deals on my flight and my tours. I will definitely be booking my next vacation through her to the Galápagos Islands!!!

We had a wonderful time today dealing with an excellent Travel Advisor, Lana Hayes of Ladner Travel. You seldom find someone who represents the complete package in providing Customer Service. Our travel requirements were dealt with effortlessly by Lana in a timely and professional manner. She instantly understood our needs and offered solutions which met our budget requirements and ticked all of the boxes.We highly recommend engaging Lana for all of your travel arrangements. She's a stellar individual in all aspects. In this day and age having a painless experience in arranging travel is rare indeed. We will engage Lana in all of our future travel plans.

Gina Afran booked our trip and everything was perfect including picking our room on the ship picking the perfect ship and cruise line for us HAL Koningsdam and always answering the phone with all my questions before the trip. Your a rockstar Gina