TD Canada Trust Branch and ATM

I live in North of Mississauga, quite a few TD branches around my place but I choose to come here...Since others places, especially during Covid interuption... were much worse, wait time were long, staffs had bad attitude... you have to book appointment online before go to the branch...etc.At that time, this TD location, TD central parkway,burnhamthorp are the only branch that you can walk in... it has been very busy, very effective and very helful during those difficult times.And even now, it is still busy and helpful....I see people give 1 star, not happy, and not satisfied... but still come in.If I am not happy, go to different branch . Period.

I had the worst experience at this branch today. The teller (her name is Kim) was not helpful at all even though she saw I was getting upset when she told me she couldn't do the transaction for me, she seemed to enjoy it and she didn't ask for help. I told her I didn't appreciate her giving me a hard time and that I will be closing my account, she replied with just bring two forms of ID"

I've been here a few times and I feel very dissatisfied

Wishing to give them zero stars, unfortunately not an option.I requested for a credit card 4 weeks ago from today and have not received it yet. After first 15 day when I followed up they said for some reason the application did not go through and agent at TD branch said they have rushed the application this time and I should receive it in few days, I confirmed with with the customer support at TD and they said it was rushed. So, today I called the customer support again and the different agent there confirmed that it was never rushed. I don't know on what terms the branch is operating but I don't think any work is being done here, not atleast for the customers. Who the takes 5 weeks to get a preapproved credit card in a mail. WORST BRANCH EVER

Asian is harsh on other asian is real! My mom has been coming to this location for years and they have been very helpful. I came here a couple of times and havent noticed any negativities. I have seen and been thru worse.

The staff are friendly, helpful and very patient with seniors. I love this place.

I am utterly appalled by the level of incompetence and lack of professionalism displayed by TD Bank. My recent experience with them left me feeling frustrated and completely let down. Despite their claims of being a reliable financial institution, they failed to fulfill a basic task of direct depositing my bank draft.To make matters worse, the delays caused by TD Bank's negligence resulted in significant inconvenience and financial strain on my end. I had previously held a favorable opinion of TD Bank, but this experience has shattered any trust or confidence I had in them. Their inability to perform a simple task like direct depositing a bank draft reflects a fundamental flaw in their systems and processes. It is clear that TD Bank prioritizes their own convenience over the well-being and satisfaction of their customers.I strongly advise anyone considering TD Bank to think twice. Their inability to fulfill basic banking services and the lack of accountability are reasons enough to seek alternative banking options. Save yourself the frustration and disappointment by choosing a bank that values their customers and upholds their commitments. TD Bank has failed miserably in this regard, and I cannot in good conscience recommend them to anyone.

Today I am doing business consulting in td bank. I am a user of a five-year loyal td bank.I conducted business enquiries and withdrawals at 2:50. This woman is called Linh Luong. I have to complain to her. I have never seen an associate with such a bad service attitude in the past five years. Her attitude towards me seems to be calling me away.I have to complain to her! I hope your company can respond to me.In the past two months, I have lost many transfer fees on my saving account innocently. I went to this branch for consultation in 1868 today. It's the same staff again, her name is Linh Luong. She first dismissed her neglect. This is the second time. I don't know what prejudice she has against me. Every time she treated me extremely badly. She said that I personally have the right to remember the characteristics of my account. However, it has been six months since I switched to such an account. I think she should be reminded before this operation to charge me. But she didn't. So I think this is her failure. And when she answered my question today, she was so eager to answer. Not even willing to print a statement for me. Also have to explain to the staff next door. May I ask if this is the attitude of your staff?I have never seen other TD bank worker with ridiculous attitude like Linh Luong !!! I do need your explanation!!!

The worst branch, Clifford Leung twice gave me misinformation and refused to help me. After 17 years and a new mortgage of 2 months, I closed all accounts with TD. The customer service, language barriers, refusal to help and wrong information lead to complete distrust. Atop that finding out that 2 hours later the account I waited to close was still not since TD called me to verify account details. This branch literally caused me to cancel 17 year accounts. I am literally disgusted, disappointed and am happily no longer a TD customer.

The arrogant and impatient attitude of the senior front desk lady makes me feel unwelcome almost every time I visit this TD branch. Unfortunately, I had to put up with her attitude again yesterday. I went there hoping to sort out some wire transfer issue. She didn't seem to care much about my concern, just hoping to send me off with a quick (and wrong!) answer. She literally turned her back on me while talking to me! Her junior colleague was trying to help out, but obviously she is under trained and didn't know the answer. But, at least she was friendly and helpful. At the end, I had to go to another TD branch for an answer. The front desk staff there welcomed me with a big smile and answered my question at once! What a huge difference!!! The TD Bank at Golden Square should be ashamed of their poor customer service!