Ottawa Custom Clothing

Stay away from this business. Questionable business practices and integrity. I sent an image of a thin blue line, in an attempt to design a shirt in support of our Police. I received an email back from the company refusing to do it ad it opposed their personal beliefs. Very odd and concerning.

We have used O.C.C a couple times now the quality of the products are on point their pricing is far and they have great customer serviceTEAM REDLINE MOTORSPORTS will definitely continue to do business with O.C.C I would recommend them to everyone

I placed an order a month ago and they haven't contacted me in any way except to send the receipt, and haven't returned my emails or calls when the product was supposed to arrive 2 weeks ago. I saw on their Facebook that they mentioned delays earlier in December, however the least they could do is to send an email to notify their customers currently waiting on orders that they may experience a delay.EDIT: The sweater I ordered did arrive a month or so after the expected delivery time. While the quality was good, they still never returned my calls nor emails, and only reached out to me to take down my review.

I was looking all over for a place to do a VERY short notice run of 35 shirts for a special event for my company. Terry at Ottawa Custom Clothing was the only person who was willing to take on my order. Even though the original artwork I sent him needed to be updated he still had my order complete and shipped in the appropriate time and I received them before the event with time to spare! I am very pleased with my purchase and recommend this business, I will order again.

*Updated Review after receiving order*Order of 2 shirts finally arrived after nearly 2 months. They are as described but I feel I missed how they are made when I placed the order. I was expecting an embroidered logo, however they are simple iron-ons that literally take 5 minutes to print and apply. In that respect I am disappointed, but glad I have backup shirts for my VistaPrint ones.Secondly, I was surprised that an Ottawa-based company doesn't produce locally. My order came from A Popular Company" from Kazabazua

Not a great experience. Do not recommend.Ordered placed mid-June for 8 t-shirts (4 adults, and 4 youths). At the time of order, I was given a July 1st estimate for shipping and my credit card was charged immediately. On July 5th I reached out via email to Ottawa Custom Clothing inquiring on the status of our order and received no response. Called on July 6th and reached someone on a cell phone who sounded like they were out for a walk. Was told during that phone call that they weren't at the office and couldn't help me and was told to email. Order was then received on July 7th. The adult shirts were ok but the 'ladies' version of the t-shirts were just the unisex, and not the correct sizes. The youth shirts brand and colour was substituted so they do not match the adult shirts. Ottawa Custom Clothing has not responded to emails or phone calls.I'll chalk this one down as a loss and not use them again in the future.

I did a run of 35 t-shirts with them. The website was really easy to use and Terry was very helpful. I received the merch on time and the print quality is great. Overall a great experience, I will definitely use their service again in the future. ✌️

Never answers their calls or emails.Ended up being over 50$ for two plain white t shirts with 1 logo on the frontWas supposed to come on Feb 3, ordered on january 18. we had to call them to remind them to ship it out. It finally came on Feb 10th. And they are the wrong sizesRidiculous

Initially good service but then no updates or notices when product was mailed out even after I emailed them for updates. Package was missing a shirt and now they are not answering my emails or calls. Do not order from them.Update: after posting this review I was contacted to fix the mistake by another employee. I was hopeful at first but they are no longer answering emails asking for an update or refund (it’s been a month since I heard from them). Don’t shop here, not worth the effort to get what you paid for.

I put in a test order of $75 because of the negative reviews on Google. Sure enough, I had a bad experience.Their budget went into the website to give it a professional design and features but all other aspects of this company are poor to say the least.Customer service is either unresponsive or evasive. I didn’t receive an e-mail (with tracking) when the items shipped, they just … shipped it. Prior to that, I’ve asked to do local pick up, was told yes, and they shipped it anyways. They used a Purolator bag to ship through Canada Post (not a big deal but rather strange).I got the custom shirts and the quality is low compared to what you’d get elsewhere.Save yourself the trouble, I went through it so you don’t have to. You’re welcome.