Geek Squad

Brought my gaming desktop in and they told me the problem was the ram and when I went back in they said the problems actually the hard drive. So I purchased the hard drive and returned and they told me I needed a new motherboard, they have no spare parts to test for issues they just ship it to their depot.. If your looking to get your computer fixed in a timely manner bring it in to a local shop.

I dropped my laptop and had some damage to it, this is a high end laptop. Brought my laptop in for repair and it was in for more than a month, came in to pick it up and the bill was over $650 which is fine, the problem is that they used the wrong screws to put it back together and my video card was disabled/disconnected" this tells me that they didn't test it after assembly. I had to bring my laptop to another store and get it re assembled and fixed

Tv is great now

Scott was absolutely fantastic in taking care of my mother. He sold her the appropriate phone with a great plan and did not take advantage of her. Well done!!!!

Tried calling to ask questions 09/302020, however you're met with a minute long message telling you that they're open and to call best Buy corporate customer service. That's my next call and your not getting a good review there either.