Service Canada Centre

These security losers make you wear masks. No where else in the world do you have to.

Friendly Staff - knowledgeable and very helpful.Thanks,

Ginette was so sweet and helpful, definitely recommend coming here for all your needs!

After struggling to get an appointment for my passport renewal in Richmond, I decided to book in Penticton during my trip to the Okanagan. To my surprise plenty of appointments were available, and I could've easily walked in. The lady who helped me was very friendly, and helpful, and restored my faith in passport renewals. Will definitely try to make a return trip in 10 years!

5 star rating for fast and good service, sorry i missed the name but she was on counter 2.

Was directed to renew passport here via passport website. After making appointment was given the wrong information from the teller regarding renewal timeline. It's 15 years from the date issued on previous passport, not 15 years after expiration. I questioned her on that and she clicked around on computer and verified the wrong info. Good thing I doubled checked before going to kelowna office. More training required.

Hour and a half till they closed and they wouldn’t let me in. Still trying to get EI set up after 5 months. No help at all.

Service Canada in Penticton is great! Didn’t have to book an appointment but came right before they opened. The security guard asked if anyone had an appointment and they let them in first, which makes sense. Thankfully it wasn’t busy so we only waited about 5 mins. Once they let us in, we were called up as soon as the Rep, by the name of Charlene, had noticed us. Charlene was great, very friendly, polite and made sure she double check some info with her manager. Please keep her around! It was the smoothest process I’ve had yet with SC. Highly recommend coming here either with an appointment or as soon as the open!

They did my Birth certificate and fishing license there but I had to go to Kelowna for my Passport