Laurier Optical

One star only because zero is not an option. I made an appointment for an eye examination. Dr. Song was impatient from the start. She kept switching the test screen way too quickly. I politely asked her twice to slow down. She disregarded my request. The most unprofessional doctor I ever came in contact with.

Absolutely horrible experience with this store. Dr. Song is an unprofessional optometrist. She gave me the wrong prescription and then shouted at me with an abusive tone when I told her that my prescription was wrong. I will never go back!

Very friendly staff especially Sylvie was very helpful and kind.

Disregard for human rights!! A veteran shows up with a service dog and you turn them away!! Disgusting company!! Disrespectful!! They fought for you and your right to have a business!! Discussing!!

The staff at the O'Connor location is professional, very friendly and their service is exceptional! It is very conveniently located and the turnaround is quite fast.Thumbs up!

Not a customerGiving them 5 stars for the 100,000 give away on 89.9 fm!

They provide world class customer service and they have a wide selection of the latest frame styles from the most fashionable names. Thank you for the Alain Mikli frame!

Do not even pass by the front door (!) This is a place that has nothing to do with eye health; it is just a business shop. I had to give one star but it is really zero...

I would give less than 1* if able to.A man working there told me to go elsewhere after getting glasses adjusted that i got at Rideau location and the only reason i can come up with is that he's prejudice for some reason go figure,not going back and i'm telling everyone!

I booked an appointment with the eye doctor at the Carlingwood location. When I arrived 2 days later, they said they couldn't find the appointment scheduled. A moment later another store employee came over and said that she would serve me. I was taken to the back for a pre-exam and the optometrist came in and did her deed. After receiving the eye glass prescription, it was not even my prescription!I would not trust this company. Save your money and go to a real eye specialist. These people are only their for the numbers game.I tried to find the head office to speak with someone and couldn't find one. All I found were bad reviews about blame shifting. Next time I will do better research before I go to a mall eye doctors office.