Fido

I always come out with an accomplishment. Rahul is a wonderful representative! Always to the point and a pleasure to work with.

Mr.ramesh n ms.preet both ask each other about the plans if u go there to get one.and always as usual they both misguide u n change ur plan by misguiding u.most of the time either they are not aware of new plans or they always try to get u a plan which is in their mind.the customer care people action is really appreciated as they help u to get ur plans back.pl b aware if this location people when u go there to get a connection or plan .

Highly recommend their service. Rahul , Sanjesh & Preet made my Job so easy. I would like to visit them again. Thank you Fido for choosing such a Great Employees.

Rhahuel the fido representative was amazing, his customers service skills are flawless. The kind gentleman help me through a wonderful plan, very happy with the service, would recommend the millwoods mall fido location. Ask for Rhahuel, he will take care of you.

Won't even deserve 1 star but had to Give 1 star in order to put a review. They don't wanna help anyone. Really rude staff. Kindly someone send me managers number or email.id. they are ruining fido reputation. Guys if you need to stay in business change your attitude and behavior. Fido you are losing business just because of these employees.

I love Fido but this was the worst fido store i have been to. I went to inquire about getting a new line added for my wife. I felt like the lady helping me didn’t want to try to set me up and was rushing for me to leave. Worst service i have ever received. I will never return to this Fido store. Go to southgate. They have better employees

Today I went into Fido prepared to cancel my services and go with a new company because I didn't have great customer service from the location I frequented in Ontario, and I didn't like my plan or phone. The associate that helped me today didn't know that when I walked in, but he worked with me and listened to what I needed in a plan and was very patient and polite. He made sure I walked out with a plan I felt comfortable and happy with instead of trying to push any phones or plans on me. I ended up really satisfyed and left with a great new phone, plan and even tablet. I will now continue to use Fido going forward.I think this employee (I will edit in his name if I find it) is a great asset to Rogers/ Fido and other stores may benefit from his training.

Called this evening to Inquire about a bill And the man I spoke to no help at all told me to go back to where I got the phone all because he did not want to help me told me oh I don't know your agreement plan pshhhh so why can I call Vancouver fido and he fixed everything and also gave me a very nice discount the man i spoke to on the phone also hung up on me very bad customer service!!!! Shame on you fido millwoods town center

I made a online request to pick mobile from fido store. Was drive more then 20km for pick up. When i went for they ask me they want lvl1 account holder present in store. Fido mentioned on mail that just need id card but they ask they want to see him physically. If i am not lvl1 how did they approve order made by my email and my mobile number . fido is wrong or employee is wrong?I ask them how can i change account holder he said have to make call to customer care he can’t do anything regarding this.Lack of knowledge poor service.

The people who worked there gave the worst customer service! Like where do I even start .. ? I remember this one time I needed help and they told me they couldn’t help me and then began to start talking about people who go to their school ? Clearly they were only in high school because they were being so unprofessional with everything. After that, I only ever went to the one at city centre.