Kate Spade Outlet

Just went there today and bought my first Kate Spade handbag. Staff were friendly and greeted me when I entered the store and when I was looking for the handbag that looked the best, a sales associate offered to bring me a new one from the back which I really appreciated. Overall great experience buying my first ever Kate Spade handbag!

It was good to shop. The associates are very helpful and explained the products as the prices spontaneously. Excellent shopping experience. Be back again sometime.

I had the best experience shopping at Kate Spade today because of Sewar. She was very helpful and even told me that students get an extra 15% off on top of all the sales! I don’t usually give reviews, but I think Sewar deserved a good review for all her hard work. Thank you so much Sewar and I hope to shop with you again!

Disappointing experience. Love Kate Spade and a loyal customer of her clothes and handbags for many years. Was super excited about the store opening here, but now would rather travel another 6-7hrs to Minneapolis than support this particular store. Was in the store for almost 30mins, with not one greeting. Noticed a lot of other people frustrated because they had the same complaint. Noting associates standing around, looking directly at me and turning away. I got rudely told TWICE to step aside by the “sales associate” because I was in the way of a drawer she had to access. Really?!? Ever heard of “Please” and “if you need anything, I can help you in a few”Some positive criticism, customer satisfaction starts as soon as the customer walks through your doors. How unfortunate.

Purchased a bag over the phone a few days ago (due to Covid their store isn’t open yet) , and had it delivered to my home, Bianca was so sweet & helpful with describing the bag, and offered for me to come down the next day to look at it (thru the window of course). I took a chance and purchased it, being reassured I had 30 days to return it from the day the store finally opens back up. When I got the bag, it was boxed and wrapped beautifully, with my receipt in a ziploc bag, a Kate spade paper bag, and a hand written thank you note. Thank you to the Kate Spade team for going the extra step during this different & difficult time!

Over 5 weeks ago, my transaction at the Kate Spade store in the outlet collection mall in Winnipeg, MB, was not completed in their system. I had to pay again, even though my account showed it was taken out. I was told to have a refund back by midnight that night. To this day, I Still have not be refunded my $210.00! All I want is my refund back. I hope this doesnt happen to anyone else.

I had a best experience with the service of kate spade and their products. Brought 3 bags in my favourite colors. Got lot of discounts.

Terrible experience, phoned the day before to put a bracelet aside. And nothing was put aside. All I saw 5 employees scrambling looking for it having no clue where it is. Wasted 30min just to pick up something. A very disorganized and mismanaged store. Terrible. They fail the name behind the store.

Love this outlet! I love Kate spade and used to have to find items at winners but not the greatest selection. I’m so happy we have Kate spade in Winnipeg. I check very frequently for new items. I’ve probably saved over $900 from original retail prices! I once paid $23.00 for a $300 purse. I’m not going to complain about that!! I mean they might be from 2007... but who cares!!! They are all timeless pieces.The staff are ALWAYS very helpful and friendly. No matter how many times they are asked in a day about what the final price of an item is they always answer with a smile! (They have these very convenient price cheat sheets, so thankfully it’s a very quick process)