Starlight Casino

This was my first visit. The bartender was great and made me delicious Tom Collins. Very clean casino with lots of open machine and tables. I was hoping to eat at the buffet but it wasn't running.

The first red flag should be how empty this casino is. It's connected to the mall, so you'd expect at least some people to come in. Below are the details that I noticed from my experience:1) The payouts - there have been some complaints about the tightness of machines and while they are tight, there are some other reasons payouts are bad. The line pays for their slot machines are different than other casinos, despite being the same wager. For example, there was a quick hits game that only paid 9 lines here, despite it being 12 at the casino where I live. This makes a huge difference and is a cheap way of ripping people off, who normally wouldn't notice.2) Bonuses - this goes hand in hand with payouts. The bonuses are brutal. Most times you're lucky to recover your bet. A few times where I seen people doing good on bonuses (retriggers) the machine malfunctioned and reset itself.3) Machines are broken - the buttons are destroyed on most machines, likely because they've ripped too many people off. However the worst occurs when you insert money and it doesn't detect the money being inserted. I had to go find a staff member about this (which took ages). I didn't end up getting the 50 i put in back, and this was the last straw for me.

They don't have drinks menu, but they do offer the happy hour drinks that are high balls, for $4.50 until 7pm. I got a margarita for $9.50.

Really beautiful inside. Set up is pretty easy to navigate and it's very welcoming. Games are good though I do miss having actual dealers to deal your cards to you if you don't just want to play slots exclusively.

Me and my boyfriend wanted to try Chow Noodle Bar to have their food we had to order at Nova Bar on the other side of the Casino.It took 15 minutes to get acknowledged from our server.I ordered two noodle dishes and potstickers we were waiting 45 minutes and didn’t get anything.Our food was most likely sitting at the noodle bar getting cold.We then decided to leave.They were quick to clear our drinks off the table like it happens all the time.Terrible service won’t be back to Nova Bar.

Clean and well ventilated casino. We enjoy The Chow Lucky Noodle Bar's beef brisket noodle soup.

I have been a regular from the past few years and have had a lot of great moments at this casino. Great place and the staff here is wonderful. Great wins and losses go hand in hand.However, today (Feb 11) I had an encounter with a rude and obnoxious pit boss. I simply asked her to scan my players card, which she full out refused and started to go off on me with a lot of attitude. The girl working at the roulette table tried to warn her (pit boss) that I am a high roller at this casino. However, this pit boss continued to just give more and more attitude and kept on refusing to scan my players card. When her (pit boss's) voice raised, I put my foot down and I was not going to stand it any longer, so I turned in my players card to her (pit boss) and walked out. I informed them that I will find another casino and take my cash else where.To those visiting or planning to visit this casino, this is just one off incident. Trust me, the entire staff at this casino is amazing. However, one bad apple just left a very bad taste in my mouth and I surely will not be returning! Thanks Don, Rio, Scott, Madeline, Danny, Annie, and Andy for all the good times! Cheers!5 Stars and more for all the staff above!1 Star for the one who ruined it all!

Atmosphere was very quiet and chill. Concierge were very kind and helpful. Customer service was great. I couldn't find anything to complain about if I tried. 4 stars because the casino took my money. Haha.I will be back.

Haven't been here since before Covid so was surprised to find the buffet in the foyer area is closed. It was great to go there for brunch. The customer service crew is always amazing as we had to replace our cards and they helped us with no issues. Will definitely be heading back to check it out more.

It was a pleasure to be interviewed by the Food & Beverage Manager; he was knowledgeable & understood the depth of my wisdom, without explanation he knew exactly what I was looking for.Successfully identifying where I'd thrive; suggesting anything otherwise, would be unfair to me & him.Leading me to believe; he's capable of reading the room accurately.If my intuition holds any weight; & there's some gravity to my truth, about his intuition.It would be safe to conclude; Starlight Casino is fortunate to have a manager that's intellectual & demonstrates strong leadership skills; as all shepherds are not necessarily the best leaders.So,With pleasure, I express, my gratitude for the opportunity.Thank you for an exceptional interview.May the future; bring us both good fortune, and much respect.